- Coinbase (Sacramento, CA)
- …crypto exchanges or in financial services, ideally in payments, trading operations or technical support . * High level of proficiency in cryptocurrency and ... is expected and fully supported. As a Customer Success Agent ,* *you will serve as a primary subject matter...matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
- Mass Markets (CA)
- …CLIENTS MCI is looking for nationwide work at home customer service, help desk, technical support , and sales representatives to support call demand. In ... CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support , and customer sales interactions. This...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Hyundai Autoever America (Costa Mesa, CA)
- …agents on product support ; address agents performance and corrective action plans; agent motivation and rewards. Technical Support (30%) + Raise and ... II to oversee call center operations and ensure technical service-related levels are met or exceeded. The Customer...5+ years of experience as supervisor for customer service, technical support or call center operations. +… more
- Google (Mountain View, CA)
- …existing agent workflows, identify issues, and co-develop strategies to improve support agent tooling and processes. + Guide the development and integration ... years of experience in product management or a related technical role. + 2 years of experience taking ...or business related field. + Experience with Agentic AI support products. + Experience developing product strategy and launching… more
- Amazon (Santa Clara, CA)
- …Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, Multi- Agent and Multi-Modality research to invent and build scalable solutions ... The ideal candidate would also have hands-on experiences in building Multi- Agent solutions with LLMs, enjoy operating in dynamic environments, be self-motivated… more
- Amazon (East Palo Alto, CA)
- …systems. As an Applied Scientist, you will help solve a variety of technical challenges and mentor other scientists. You will tackle challenging, novel situations ... the size of this initiative, you'll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a… more
- BMO Financial Group (Saratoga, CA)
- …and problem resolution processes for adherence to national standards. + Provides technical training and support to branch employees to maintain operational ... required for this position as well as restrictions on performing in a real estate agent capacity. + Fosters a culture aligned to BMO purpose, values and strategy and… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing ... technical support and counsel both remote and...modality. + Within project engagement, act as a change agent / field "advisor" in areas such as product serviceability… more
- TEKsystems (San Diego, CA)
- …Developer IV to design, develop, and implement applications using Salesforce to support business requirements. Developer IV performs high complexity (ie system level ... methodologies. □ Ability to translate business requirements into scalable technical solutions. | Certifications (Highly Preferred) □ Salesforce Platform Developer… more