- ERP International (New York, NY)
- …Engineer** to support our Development Finance Corporation (DFC) government agency CFESS technical support program at a remote site under development in NY ... an automated setting; ServiceNow preferred. Both ticket management, system engineering analyst and technical troubleshooting skils required. + Experience… more
- RGP (New York, NY)
- …IT team. Reporting to the Support Services Manager, this role provides technical support to company end users by identifying, researching, and resolving a ... utilizing remote access tools and the Freshservice WMS. + Support software includes: Windows 11, Server 2022,...an accredited university is preferred. + 3+ years of technical support and customer service experience. +… more
- Stony Brook University (Stony Brook, NY)
- …SunQuest Lab System. + Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting customers or ... years experience in a Help Desk, Service Desk or technical support environment. + Knowledge of PCs,...PCs in a network environment. + Must have excellent technical skills and troubleshooting knowledge of Windows … more
- Stony Brook University (Stony Brook, NY)
- …SunQuest Lab System. + Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting customers or ... years experience in a Help Desk, Service Desk or technical support environment. + Knowledge of PCs,...PCs in a network environment. + Must have excellent technical skills and troubleshooting knowledge of Windows … more
- Binghamton University (Binghamton, NY)
- …will work closely with the Department of Mathematics and Statistics and serve as their primary Technical Support Analyst . The Technical Support ... of academic excellence within a premier University environment. The Technical Support Analyst reports to...Experience installing and supporting current and legacy versions of Windows and macOS + Experience in troubleshooting and installing… more
- Pearson (Albany, NY)
- …to resolution of software, hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and ... Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part...working knowledge of the Application Service Provider (ASP) model, Windows 7 and Windows 10, Office 2010… more
- Oracle (Albany, NY)
- …and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A ... Experience of Oracle Autonomous Database + Operating system knowledge (Unix, Linux, Windows ) Desirable technical skills: + Network administration + Understanding… more
- Cognizant (Albany, NY)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. ... changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows , Microsoft 365, networking, VPN, MFA, and supporting cloud access… more
- MTA (New York, NY)
- …+ Participate in the investigation and resolution of production problems, and assist other technical support staff in solving technical issues related to MTA ... Application Developer Analyst 1-5 - PowerApps (TCU) Job ID: 12856...+ Investigate and resolve production problems and assist other technical support staff in solving coding and… more
- Weill Cornell Medical College (New York, NY)
- Title: IT Support Analyst II Location: Midtown Org Unit: Desktop Support Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $41.21 - ... Management ticketing system. + Demonstrated experience supporting end-user services technology, including Windows and Mac OS desktop support , iOS and Android… more
