- Convey Health Solutions (Fort Lauderdale, FL)
- Job Description The Enterprise IT Support Manager is a technical management position responsible for daily planning, operation, administration, monitoring ... networks, telecom devices, mobile devices, and printer/output platforms. Enterprise IT Support technical management functions including: Help Desk Tier I/Tier… more
- Meta (Tallahassee, FL)
- …team, responsible for scaled technical developer support . As a Developer Support Operations Manager , you will help build and strengthen the Meta Horizon ... closely with multiple disciplines toward shared goals. This Developer Support Operations Manager will have experience designing...experience as well as policies and procedures to build support and escalation paths. 6. Collaborate on… more
- The Hertz Corporation (Estero, FL)
- …adherence to ITSM's Change, Incident and Problem Management processes + Provide on-call manager escalation support for production incidents and incidents ... will be accountable for the overall delivery, solution and support of database services in the open systems environment...Key Performance Indicators (KPIs). The SDL will also ensure technical solution and the performance/health of the system on… more
- ServiceNow, Inc. (Orlando, FL)
- …execution and service. + Continue building upon the relationships with Technical Support , Operations, Sales, Customer Success, Professional Services, Engineering ... role:** + Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives...+ Advocate for critical customer issues as a critical escalation point. + Work with your team members in… more
- Ensono (Miami, FL)
- …with mainframe functional areas such as TCP/IP, VTAM, SNA, SFTP, Session Manager tools, and Disaster Recovery concepts. Technical implementation skills required ... Mainframe Technical AdvisorRemote - United StatesJR011818 **Position Summary** The...for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks,… more
- NBC Universal (Orlando, FL)
- …and/or abilities (KSAs) required. + Experience in service management capacity and IT technical support including network and Wi-Fi support . + Experience ... with regards to situations that may require additional client support or escalation with Digital & Technology...stakeholders, service providers, and related technology teams. Provides creative technical solutions for all aspects of support … more
- Insight Global (Miami, FL)
- …managed services perspective Skills in technical problem management and escalation procedures Experienced background in Operation Support and/or Service ... Our Client is looking to bring on a local to Miami Florida Intermediate Technical Service Delivery Manager for Managed Service Providers. This person will be… more
- Transdev (Jacksonville, FL)
- …the forefront of autonomous vehicle (AV) operations, providing innovative services to support the testing and development of autonomous driving technology. We are ... and contributing to an inclusive and collaborative work environment. The Safety & Training Manager plays a critical role in fostering a strong culture of safety and… more
- Bank of America (Jacksonville, FL)
- Technical DMZ Architect Plano, Texas;Charlotte, North Carolina; Jacksonville, Florida; Richmond, Virginia **Job Description:** At Bank of America, we are guided by a ... solution design where needed, defining nonfunctional requirements/architectural runway to support new epics/features and expand into new opportunities. This role… more
- OneRail (Orlando, FL)
- …Support , Product Management, Transportation, and Development. + Take ownership of technical and transportation SLAs and ensure proper escalation of unresolved ... OneRail is seeking a proactive and driven Customer Success Manager /Client Service Manager who thrives on delivering exceptional customer success in a rapidly… more