- TD Bank (New York, NY)
- …confidential information with discretion **Customer Accountabilities:** + Provides deep technical subject matter expertise/analysis or operational process support ... talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of… more
- Pioneer Bank (Albany, NY)
- …Technology Support Technician LOCATION: Headquarters REPORTS TO: Information Technology Support Manager CLASSIFICATION: Full Time, Non-Exempt PAY GRADE: NE ... minimize impact when production applications fail and ensure proper escalation and resolution of any system issues as established...Business or Information Systems preferred. 2. Minimum 2 years' technical experience with Help Desk support in… more
- Equitable (New York, NY)
- …technology support , which includes basic technology troubleshooting and IT escalation . This role will be full-time onsite in Equitable Advisors' 1290 Avenue ... Facilities and Level 1 Technology Support Coordinator ( 250000CA ) **Primary Location** :...New York Branch. Reporting directly to the Complex Operations Manager , this individual will be the key point of… more
- Conifer Realty LLC (Rochester, NY)
- Service Support Technician Rochester, NY (http://maps.google.com/maps?q=1000+University+Ave+Suite+500+Rochester+NY+USA+14607) * IT Job Type Full-time Description ... + Robust employee referral payment program Overview: The Service Support Lead's role is to provide a single point...all IT policies and procedures. + Primary point of escalation for service desk technicians, contractors, and interns. +… more
- NTT America, Inc. (Albany, NY)
- …advisor to the project team (NTT Data Business Solutions Inc. and customer) + Support project manager and engagement director in managing customer expectation + ... a broad understanding of SAP functionality and the cross-functional and technical integration aspects, the **SAP Enterprise Architect** will collaborate with the… more
- S&P Global (New York, NY)
- …Site Reliability Engineer (SRE)** **The Team:** SRE is a global team that provides technical support across the suite of OSTTRA products. The SRE team works ... SRE Team. The role will be specialised into the designated platforms provisioning 2nd line technical support to TOC as well as integration support for our… more
- Cayuse Holdings (Albany, NY)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... deliver a full range of services to the customer. + Acts as the escalation point for client/customer calls to resolve difficult situations or issues. + Manage agents… more
- IQVIA (New York, NY)
- …makers, and internal team members to manage continuous process improvements, issue escalation , workload projections, and provide technical expertise. + With ... and all other stake holders. + With minimal guidance, support DM service delivery with comprehensive DM process and... DM service delivery with comprehensive DM process and technical expertise in executing projects. + Serve as the… more
- University of Rochester (Rochester, NY)
- …when needed. + Acts as an escalation point when needed. + Provides technical support to employees and users related to complex maintenance and/or urgent IT ... support for all technology customers. Acts as an escalation point between the department and IT. Maintains expertise...provide users greater efficiency and technology independence. Provides operational support in place of the manager , as… more
- Highland Hospital (Rochester, NY)
- …resource + Responds to emergency clinical patient care needs including all codes + De- escalation and service recovery to support patient and staff safety and ... with interdisciplinary partners to achieve optimal patient care and escalation of care when needed + Support ...care. The CRA serves as a liaison to providers, manager staff, unit staff, providers and external customers. **PAY… more
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