- Applied Materials (Sherman, TX)
- …your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at ... performance. Interviews, hires, and trains customer engineers as necessary to support regional business Ensures employee satisfaction through: - communication of… more
- Cardinal Health (Austin, TX)
- …Basic understanding of information technology as it relates to client and program technical support . + Build and maintain high-level, long-term trusted advisor ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to...offerings. + Own client relationship and act as the escalation point / liaison for all program services, projects,… more
- Centene Corporation (Austin, TX)
- …all aspects of Major Incident service management for the organization's IT support services. Leads active major incidents calls, driving towards rapid response and ... system events processing leading to incident notification, problem identification and escalation management according to predefined protocols + Provides leadership, … more
- Applied Materials (Sherman, TX)
- …your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at ... the business. Be the prime interface with the Product Divisions: tech support , training, spares, reliability. Monitors the CSD Award Program with quarterly results… more
- DXC Technology (Plano, TX)
- …data center white spaces per DXC Technology security policies. + Provide technical oversight of activities performed during escorting activities to ensure that all ... technical components are performed in accordance with the approved...Communicate in English both written and verbal + Provide escalation and ongoing communication to DXC Leadership and Site… more
- GE HealthCare (TX)
- **Job Description Summary** Level 2 Customer Center of Excellence software technical support . **Job Description** **Roles and Responsibilities:** Job Overview: ... role. USCAN nights and/or weekend shift schedule. + Provide support to customers experiencing technical or application...Manager , EDL a plus + Familiar with service support tools such as Service Cloud, Citrix VDI and… more
- Fujifilm (Austin, TX)
- **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical , applications and system support for HCUS customers and supported ... issues when appropriate according to established procedures. + Strictly follows the Technical Assistance Center (TAC) escalation process to ensure timely… more
- Centre Technologies (Austin, TX)
- …and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage ... other duties as assigned. Essential Duties and Responsibilities + Problem management and escalation of issues in a timely manner + Prioritization of tasks and… more
- Superior Energy Services (Houston, TX)
- … Manager , Remedy, Etc.) and/or process and procedures + Experience with technical support practices such as: Ticket Documentation, Service Level Agreements, ... efficiencies are achieved. This role will provide direction and technical leadership to the client services technician support... for a Global user community + Ensure prompt support and escalation for a wide range… more
- Sysco (Houston, TX)
- **Position Purpose:** The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology ... company facility. This position will also be the local escalation contact for any related IT support ...service requests, and how to best utilize the current support model. This position will require technical … more
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