- Bio-Techne (TX)
- …sales objectives in designated geographies. **ACTIVITIES** + This position reports to the: Technical Support Manager . + Understand in depth the different ... approach. **MISSION** As the first point of contact, the Technical Support Engineer is the fundamental and...solutions, and SOPS to drive efficiencies. + Manage the escalation process with support of field teams… more
- Dentons US LLP (Dallas, TX)
- Technical Support Specialist Dallas, TX, US...local Office Management as necessary + Act as an escalation point for any problems in their designated office ... 2025 Dentons US LLP is currently recruiting for a Technical Support Specialist to be resident in...Although this position reports to the IT Client Service Manager , the individual will receive direction from the local… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to… more
- Cisco (TX)
- …for occasional weekend day duties as part of a schedule with the other Americas Technical Support Managers. ** Escalation and Incidents** + Serve as the ... that has your back. **Role Summary** The Americas Cloud Support Manager will play a key leadership...be focused on leading a growing team of highly technical and dedicated Support Engineers in addition… more
- AECOM (Houston, TX)
- …world. Join us. **Job Description** AECOM is seeking a IT Finance Application Support Manager to join our Corporate Enterprise Applications (IT) team. _This ... Strong organization development and change management knowledge + An excellent project manager with sound technical skills, advanced analytical ability, good… more
- Meta (Austin, TX)
- …team, responsible for scaled technical developer support . As a Developer Support Operations Manager , you will help build and strengthen the Meta Horizon ... closely with multiple disciplines toward shared goals. This Developer Support Operations Manager will have experience designing...experience as well as policies and procedures to build support and escalation paths. 6. Collaborate on… more
- Google (Austin, TX)
- …or after the specified date._ **Role Description** As a Customer Service (CS) Team Manager you will lead and develop a team of Customer Specialists responsible for ... responsible for managing the team to provide complete solutions and analyzing escalation patterns to pinpoint and suggest process enhancements for implementation by… more
- SAP (Houston, TX)
- …a variety of benefit options for you to choose from. Senior Client Delivery Manager ABOUT THE TEAM Customer Delivery Engagement (CDE) organization is the global team ... throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services… more
- Greene Tweed (Houston, TX)
- …with Greene, Tweed. **Essential** **Duties/Responsibilities:** * Collaborates with the Global Product Manager and other Product Managers to support creating the ... strategic initiatives such as New Product Development (NPDs) and/or technical , commercial, or operational improvements to existing products. Strategic initiatives… more
- PNC (Farmers Branch, TX)
- …STEM OPT for this position We're looking for a highly skilled and proactive Technical Manager to lead a dynamic team supporting PNC's enterprise-grade middleware ... contribute to the company's success. As a Site Reliability Manager within PNC's Site Reliability Center (SRC), you will...technical war rooms to ensure timely recovery and escalation . **Job Description** + Leads a team of Site… more
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