• HelpDesk Technician - User Services…

    Genesee Community College (Batavia, NY)
    …GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following ... by the supervisor. + Answer inbound calls + Create support tickets + Triage and re-assign new unassigned tickets...to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm.… more
    Genesee Community College (05/22/25)
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  • Technical Support Analyst

    Fox Rothschild LLP (New York, NY)
    …required. **Experience:** + Minimum of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more
    Fox Rothschild LLP (07/11/25)
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  • Helpdesk Support Technician

    City of New York (New York, NY)
    …safety and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...or any other urgent issues. - Diagnose and resolve technical hardware and software issues, including operating systems and… more
    City of New York (07/03/25)
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  • Helpdesk Supervisor

    Reliant Community Credit Union (Sodus, NY)
    …desk support staff's daily activities ensuring timely and professional delivery of technical support to staff. + Develops regular reports on help desk ... Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems...issues to appropriate teams or management. + Provides advanced technical support for end-user systems, including hardware,… more
    Reliant Community Credit Union (05/15/25)
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  • Helpdesk Administrator II

    Lactalis American Group Inc. (Buffalo, NY)
    …EXPERTISE to help us make an impact. From your PASSION to ours The Helpdesk Administrator II provides support to end-users remotely and desk-side. The individual ... Helpdesk Administrator II Buffalo, NY (http://maps.google.com/maps?q=500+Seneca+Street+Buffalo+NY+USA+14204) Job Type...responds to help requests and identifies, researches, and resolves technical problems. In addition to workstation support ,… more
    Lactalis American Group Inc. (07/23/25)
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  • Sr. Helpdesk Analyst

    Sprinklr (New York, NY)
    …and support . + Proactively understand, analyse and research new technical problems when needed. + Supporting high level eventsand proactivelymonitoring of ... Mac management concepts + Experience with end user customer support , possess strong technical knowledge of macOS; Windows, and other Microsoft products +… more
    Sprinklr (06/17/25)
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  • Technical Support Specialist

    Rallye Motor Company (Roslyn, NY)
    …problem and explain its solution. Range - $25 - $28 Hourly (Based on experience) Technical Support : + Act as the first point of contact for users experiencing ... a Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries... issues via phone, email, remote access, and in-person support . + Escalate complex or unresolved issues to Tier… more
    Rallye Motor Company (06/26/25)
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  • Technical Support College Aide

    City of New York (New York, NY)
    …model for other cities. The TLC Information Technology (IT) Department is looking for a Technical Support College Aide who is energetic and eager to assist in ... providing technical support and who can handle the...handle the responsibilities listed below. Responsibilities include: - Monitors Helpdesk portal and handles work orders in a timely… more
    City of New York (06/28/25)
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  • Cleared Computer Technician

    Colossal Contracting, LLC (Albany, NY)
    …+ Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve challenging technology problems + ... Contracting, LLC is looking for Cleared Computer Technicians to support an ongoing project in Albany, NY. This individual...at client sites in the surrounding geographical region. + Technical Certifications including but not limited to: A+, Net+,… more
    Colossal Contracting, LLC (05/09/25)
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  • Network & Systems Engineer

    Siena College (Loudonville, NY)
    …Tue Jan 28 2025 Job Description: The Network & Systems Engineer provides technical support for the organization's IT infrastructure, ensuring smooth operation ... including system backups and monitoring. Acts as tier 3 support for helpdesk calls that are beyond...maintenance as described above, assisting with IT projects, and technical research and development to ensure continual innovation. Annual… more
    Siena College (04/30/25)
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