- Planar Systems (New York, NY)
- …on completed projects Provide backup support to the Tech Support / Helpdesk to provide answers to customers' technical requests via phone and email ... escalate product issues and resolution to appropriate personnel Work with Technical Support and Engineering teams to resolve issues when standard troubleshooting… more
- Genesee Community College (Batavia, NY)
- …GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following ... by the supervisor. + Answer inbound calls + Create support tickets + Triage and re-assign new unassigned tickets...to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm.… more
- Fox Rothschild LLP (New York, NY)
- …required. **Experience:** + Minimum of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more
- City of New York (New York, NY)
- …safety and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...or any other urgent issues. - Diagnose and resolve technical hardware and software issues, including operating systems and… more
- Reliant Community Credit Union (Sodus, NY)
- …desk support staff's daily activities ensuring timely and professional delivery of technical support to staff. + Develops regular reports on help desk ... Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems...issues to appropriate teams or management. + Provides advanced technical support for end-user systems, including hardware,… more
- Lactalis American Group Inc. (Buffalo, NY)
- …EXPERTISE to help us make an impact. From your PASSION to ours The Helpdesk Administrator II provides support to end-users remotely and desk-side. The individual ... Helpdesk Administrator II Buffalo, NY (http://maps.google.com/maps?q=500+Seneca+Street+Buffalo+NY+USA+14204) Job Type...responds to help requests and identifies, researches, and resolves technical problems. In addition to workstation support ,… more
- International Rescue Committee (New York, NY)
- …Microsoft Word, Outlook, PowerPoint, Project, and Excel. + 2-4 years of Technical Support Experience. Knowledge/Training on standard methodologies or IT ... Requisition ID: req59001 Job Title: Helpdesk Team Lead Sector: Information Technology Employment Category:...team to provide excellent IT support services Support : + Provide hands-on technical assistance and… more
- Sprinklr (New York, NY)
- …and support . + Proactively understand, analyse and research new technical problems when needed. + Supporting high level eventsand proactivelymonitoring of ... Mac management concepts + Experience with end user customer support , possess strong technical knowledge of macOS; Windows, and other Microsoft products +… more
- Rallye Motor Company (Roslyn, NY)
- …problem and explain its solution. Range - $25 - $28 Hourly (Based on experience) Technical Support : + Act as the first point of contact for users experiencing ... a Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries... issues via phone, email, remote access, and in-person support . + Escalate complex or unresolved issues to Tier… more
- City of New York (New York, NY)
- …model for other cities. The TLC Information Technology (IT) Department is looking for a Technical Support College Aide who is energetic and eager to assist in ... providing technical support and who can handle the...handle the responsibilities listed below. Responsibilities include: - Monitors Helpdesk portal and handles work orders in a timely… more
