- RGP (New York, NY)
- …IT team. Reporting to the Support Services Manager, this role provides technical support to company end users by identifying, researching, and resolving a ... equivalent from an accredited university is preferred. + 3+ years of technical support and customer service experience. + Experience with Intune screen sharing… more
- Rockefeller University (New York, NY)
- …environment and is passionate about providing exceptional customer service and technical support to individual laboratories that require cutting-edge IT ... who is passionate about providing exceptional, proactive customer and technical service to our campus community. The right candidate...+ Must be able to work at the walk-up helpdesk , using remote support tools (Bomgar), as… more
- Stony Brook University (Stony Brook, NY)
- …Duties:** The incumbent will aid in the Oracle ERP implementation and ongoing support for the application(s). The Business Analyst will be responsible for supporting ... maintenance of Oracle configuration workbooks for the specified product/module. + Support the continuous development and maintenance of the WolfieONE user… more
- Astronics (East Aurora, NY)
- …systems database environment. + User administration for Astronics applications. + Provides support to helpdesk , business system staff or less experienced systems ... + Overall responsibility to maintain and provide trouble shooting support for the business systems. + Provide expert ...needs presented by the users and recommends and/or implements technical solutions in line with existing solutions. + Promote… more
- Xerox (Albany, NY)
- …connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues, maintaining clear and consistent ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space...**Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained… more
- New York State Civil Service (Albany, NY)
- …if you require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be ... NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit… more
- New York State Civil Service (New York, NY)
- …if you require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be ... NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit… more
- Insight Global (New York, NY)
- …international law firm client. This individual will be a member of the firm's IT support team and will provide technical phone support for the business ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * At least 1 year of helpdesk experience within a law firm * Strong understanding of PC… more
- BlackRock (New York, NY)
- …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact … more
- US Bank (New York, NY)
- …and discover what you excel at-all from Day One. **Job Description** The Technical Helpdesk Representative role supports US Bank clients with their commercial ... positive client experience with our online commercial card management platforms. Technical Helpdesk Representatives regularly address client issues by listening… more
