• Information Technology Analyst

    New York State Civil Service (Albany, NY)
    …the Information Technology Analyst may be assigned special projects and other IT support tasks. Essential Duties* Respond to helpdesk inquiries and assist staff ... support (WebEx, Microsoft Teams)* Maintaining an asset inventory system* Helpdesk operations and providing tech support to customersPreferred* Bachelor's… more
    New York State Civil Service (09/18/25)
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  • Academic and Research Computing Support…

    Binghamton University (Binghamton, NY)
    …+ Provide backup support during staff absences or emergencies + Offer technical assistance to the University Helpdesk for Watson-related issues + Work ... Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting… more
    Binghamton University (09/16/25)
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  • IT Support Manager

    Alaant (Glens Falls, NY)
    …an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits for the IT Support ... Profit-Sharing Plan! + Medical, Dental and Vision insurance **Responsibilities for the IT Support Manager:** + **IT Support and Operations Management** **:** +… more
    Alaant (07/08/25)
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  • IT Support Desk Supervisor

    Protective Industrial Products (Latham, NY)
    JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and ... ONSITE position based in Latham, NY* JOB RESPONSIBILITIES + Supervise the support desk team, providing direction, mentorship, and performance management. + Manage… more
    Protective Industrial Products (09/24/25)
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  • Service Desk Analyst

    Owens & Minor (White Plains, NY)
    …Analyst within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including Windows 10 & ... and mindset driven by continual service improvement techniques. + **Provide Technical Support :** Answer and resolve endpoint migration-related requests/incidents… more
    Owens & Minor (09/23/25)
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  • Information Technology Specialist

    SMX (Albany, NY)
    …key role in maintaining and enhancing the company's IT infrastructure, providing technical support , and ensuring smooth day-to-day operations. **Essential Duties ... & Responsibilities:** + Provide maintenance and support for computer desktops, printers, servers, and related equipment....a related field is desired. + 4 years of helpdesk experience in a GCC-H environment. + Excellent communication… more
    SMX (09/26/25)
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  • Assistant Director, Service Desk Operations…

    City of New York (New York, NY)
    …central service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's procurement ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...information to stakeholders, coordinating responses across various operational and technical teams, while documenting and partnering to resolve any… more
    City of New York (08/08/25)
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  • Project Specialist

    City of New York (New York, NY)
    …maintenance of the area's IT needs; supervising staff who provides the tailored technical support that GSS requires; responsible for guiding GSS IT procurements ... a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as… more
    City of New York (08/13/25)
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  • IT - Service Management and Production Control…

    City of New York (New York, NY)
    …Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in ... driving the operations of all 1st and 2nd line support tickets in order to support HPD...Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2+ years of experience with… more
    City of New York (07/19/25)
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  • Associate Director of Enterprise Application…

    The Research Foundation for SUNY (Albany, NY)
    …trends and emerging technologies. User Support and Training: + Provide technical support and training to end-users on business applications. + Establish ... + Oversee data integration and collaborate with business analysts, technical developers, and campus team members to ensure data...and maintain support processes and helpdesk services. Job Requirements:… more
    The Research Foundation for SUNY (09/24/25)
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