- US Bank (Frederick, MD)
- …and discover what you excel at-all from Day One. **Job Description** The Technical Helpdesk Representative role supports US Bank clients with their commercial ... is not available, enter N/A when completing a job application . At US Bank, we're on a journey to...client experience with our online commercial card management platforms. Technical Helpdesk Representatives regularly address client issues… more
- M. C. Dean (Annapolis Junction, MD)
- …and patching to ensure compliance with Information Assurance (IA) standards. + Support application of Security Technical Implementation Guides (STIGs) ... of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite ...advantage of new and emerging technology. + Contribute to technical documentation such as standard operating procedures (SOP) and… more
- COMSO, Inc (Baltimore, MD)
- …performance degradation, opening tickets, and coordinating all tuning efforts with vendors. + Application & Interface Support :Act as the main point of contact ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more
- General Dynamics Information Technology (Fort Meade, MD)
- …metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide technical support via phone and/or email ... Infrastructure and Operations **Skills:** Cloud Computing,Problem Resolution,Standard Operating Procedure (SOP), Technical Issues, Technical Support **Experience:** 8… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... system back-ups, error log reviews, database size analysis, and integrity checks. + Support development of new system and application implementation plans to… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Remote Access,Remote ... Support Specialist joining our team to provide technical support and troubleshooting services for incoming...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED… more
- General Dynamics Information Technology (Fort Meade, MD)
- …III Administrator, you will work closely with your team and Lead to provide vital technical support for the integration of Global Video Services (GVS) such as ... **Job Family:** IT Infrastructure and Operations **Skills:** Business,Cloud Computing,Operations,Operations Processes, Technical Issues **Experience:** 8 + years of related experience… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Information ... Support Specialist joining our team to provide technical support and troubleshooting services for incoming...SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA)… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …You must have experience performing the following duties: Providing comprehensive technical oversight and operational guidance to staff who carry out screening ... officials from law enforcement agencies or Intelligence Community partners to support national security, public safety, or immigration programs. Please read the… more