- Insight Global (Hyattsville, MD)
- Job Description Insight Global is hiring Tier 2/3 Helpdesk Support Technicians to provide technical support for a large federal office. This role ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Qualifications: * 2-4 years of helpdesk or desktop support experience * Experience… more
- Oshkosh Corporation (Frederick, MD)
- … technical knowledge and capabilities through training, understanding technical /organizational direction, and cross-training. * Support and troubleshoot ... response and event management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level… more
- ARAMARK (Rockville, MD)
- …for onsite conferences, new user and systems config and setup. + Act as a technical support resource to the Helpdesk for ticket escalation, providing complex ... & Systems Operations **Job Responsibilities** **Primary Responsibilities** + Act as a technical support resource to the Systems Engineer team, assisting on… more
- TekSynap (Bethesda, MD)
- …Windows, and MAC. Similarly, software for system operation, management, and application support varies among divisions. **FUNCTIONAL RESPONSIBILITY:** + ... implemented andmonitored. + Having the necessary organization, experience, and technical controls. **ADDITIONAL KNOWLEDGE AREAS PREFERRED** : + Strong skills… more
- Arena Technical Resources, LLC (Rockville, MD)
- …Perform routine maintenance and monitoring of the production environment. - Assist with application -level support for the enterprise HR application hosted in ... on Hyper-V virtualization, Oracle database operations, Microsoft 365 services, Azure production support , and IT compliance. The ideal candidate will be a hands-on… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Repairs,Help Desk Support ... Support Specialist joining our team to provide technical support and troubleshooting services for incoming...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED… more
- TekSynap (Bethesda, MD)
- …Windows, and MAC. Similarly, software for system operation, management, and application support varies among divisions. **FUNCTIONAL RESPONSIBILITIES:** + ... equipment + Responds to telephone calls,emailand dispatched requests for technical support . + Documents, tracks andmonitorsthe problem...or more years' experience in the role of IT Helpdesk Manager. + Five (5) or more years' experience… more
- Bright Horizons (Baltimore, MD)
- …support personal lives. _Come build a brighter future with us_ . HAVING TECHNICAL ISSUES WITH YOUR APPLICATION ? Contact us at ###@brighthorizons.com or ### ... the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... system back-ups, error log reviews, database size analysis, and integrity checks. + Support development of new system and application implementation plans to… more
- SMX (Annapolis, MD)
- …key role in maintaining and enhancing the company's IT infrastructure, providing technical support , and ensuring smooth day-to-day operations. **Essential Duties ... & Responsibilities:** + Provide maintenance and support for computer desktops, printers, servers, and related equipment....a related field is desired. + 4 years of helpdesk experience in a GCC-H environment. + Excellent communication… more