- Link Solutions Inc (Frederick, MD)
- …assistance on PC systems, related hardware and software, and standard applications; provide helpdesk information and support ; determine the cause of the problem; ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Leonardo DRS, Inc. (Germantown, MD)
- …* Design archive, recovery and load strategies * Interface with database vendors for technical support * Evaluate and provide guidance around the selection and ... * Develop and apply procedures relating to database and application security including access controls * Establish, test and... support issues * Provide service desk and technical support to users * Devise solutions… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... system back-ups, error log reviews, database size analysis, and integrity checks. + Support development of new system and application implementation plans to… more
- General Dynamics Information Technology (Aberdeen, MD)
- …management/ support , capable of interacting and communicating with all disciplines of technical support staff at a DSRC to ensure center requirements are ... Description:** Provide the DoD Supercomputing Resource Center (DSRC) operations support , including systems integration, systems administration, network administration, information… more
- NFM Lending (Linthicum, MD)
- …This role is responsible for maintaining day-to-day IT operations, providing internal technical support , and helping ensure that systems and infrastructure ... and resolve technical issues promptly and effectively. + Provide hands-on support by installing, configuring, and repairing desktop PCs as needed. + Design and… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate… more
- OneMain Financial (Baltimore, MD)
- …through disagreement, and communicating effectively to the team. + Can articulate technical concepts in a clear, concise manner that is easily understandable by ... technical and nontechnical stakeholders. + Gains experience leading a...content, and refine alert thresholds. + Work closely with application development teams to understand their services and features,… more
- TEKsystems (Halethorpe, MD)
- …to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help ... Ability to search knowledge documentation and past tickets for solutions Non- Technical Requirements: Great "people skills" with demonstrated ability to communicate… more
- CACI International (Fort Detrick, MD)
- …skills, and abilities needed by personnel working in Army roles and technical requirements of the training content. + Conduct research, collaborate with operational ... technical experts and computer based training developers. + Troubleshoot...a DoD environment + Experience with Army testing or application development + Experience with testing * Experience in… more
- Anywhere Real Estate (Baltimore, MD)
- …trends in HRIS with a focus on product and service development, delivery, support , and application of key technologies. (Obsess About Growth) + Additional ... Oracle HCM Cloud modules, including ORC, Core HR, HR Helpdesk , and more. This role involves driving system enhancements,...modules. (Always Find a Better Way) + Team Leadership: Support , develop, and empower the HR Technology team. (Relentlessly… more
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