- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Information ... Support Specialist joining our team to provide technical support and troubleshooting services for incoming...SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA)… more
- TekSynap (Bethesda, MD)
- …Linux, Windows, and MAC. Similarly, software for system operation, management, and application support varies among divisions. **FUNCTIONAL RESPONSIBILITY** : + ... to a defined schedule/budget. + Able to communicate complex technical concepts and project information clearly and concisely to...PowerPoint, Excel, and Visio. + Prior experience using a helpdesk ticketing system such as ServiceNow is preferred. +… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …and maintaining state-of-the-art statistical models. Develop sample designs, using technical and general statistical methodology for the collection and compilation ... ensure you submit everything we need to consider your application : It is your responsibility to ensure that you...copy of your college transcript(s) (unofficial is acceptable) to support the basic educational requirement or a list of… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …and-or quantitative in-depth studies of processes, systems and programs in support of USCIS' property reutilization and excess management. Provides corrective ... reutilization, excess management, and disposal. Oversee excess and recycling logistics support services to all Headquarters (HQ) programs located in the National… more
- General Dynamics Information Technology (Aberdeen, MD)
- …management/ support , capable of interacting and communicating with all disciplines of technical support staff at a DSRC to ensure center requirements are ... Description:** Provide the DoD Supercomputing Resource Center (DSRC) operations support , including systems integration, systems administration, network administration, information… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Remote Access,Remote Support ... our team. HOW A SYSTEMS SPECIALIST SENIOR WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and… more
- General Dynamics Information Technology (Annapolis, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Communication,Customer Service,Information Technology ... Site Documents updated and shared on the SharePoint site when appropriate. Provide technical support and troubleshooting services for incoming queries and issues… more
- Northrop Grumman (Baltimore, MD)
- …will include but not be limited to the following: + Provide first-level support to users experiencing technical issues with hardware, software, and network ... and RSA token pin recovery. + Diagnose and resolve technical problems, guiding users through step-by-step solutions. + Log...users through step-by-step solutions. + Log and track all support requests in the helpdesk system, ensuring… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate… more
- Sharecare (Annapolis, MD)
- …are seeking a System Administrator for a full time remote role. The System Administration Support team provides technical support to employees and keeps our ... will handle employee tickets, identity and access, endpoint management, and server and application support . You should be comfortable meeting and exceeding SLAs… more