- Sprinklr (New York, NY)
- …up and configuration. (Cisco Meraki desirable) + Experience with end user customer support , possess strong technical knowledge of macOS; Windows, and other ... culture here: The Sprinklr Way. **Job Description** + Local support of the Sprinklr NYC office and Global ...service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for… more
- City of New York (New York, NY)
- …central service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's procurement ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...- At least 3-5 years of experience as IT support specialist, system analyst, technical admin or… more
- The Research Foundation for SUNY (Albany, NY)
- …trends and emerging technologies. User Support and Training: + Provide technical support and training to end-users on business applications. + Establish ... and maintain support processes and helpdesk services. Job Requirements:...experience managing, mentoring, and coaching employees. + Experience in application management/ support experience required, including management of… more
- Custom Computer Specialists (Hauppauge, NY)
- …clients for over 45 years. We continue to successfully deliver network integration, support services, product solutions, and application services to our valued ... Systems/Network Engineer will provide the below: RESPONSIBILITIES: . Provide third-level support to the system engineering escalation process. . Monitor the queue… more
- City of New York (New York, NY)
- …centered workforce. The HR Systems Unit is responsible for providing computer and technical support to HRS staff. This includes preparing critical statistical ... STAFF ANALYST CIVIL SERVICE TITLE, Human Resources Solutions (HRS) support the human resources needs of the Department of...refinement of program specifications for the creation of new application or the enhancement of existing ones. - Collaborate… more
- Mount Sinai Health System (New York, NY)
- …or related area and five years of experience in a helpdesk , desk side, application , or systems support role. OR 2. A four-year high school diploma or GED ... phone call volume and online ticketing system entries. Ability to provide technical support over the phone and/or desk side while maintaining a professional… more
- Binghamton University (Binghamton, NY)
- …+ Provide backup support during staff absences or emergencies + Offer technical assistance to the University Helpdesk for Watson-related issues + Work ... experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes… more
- City of New York (New York, NY)
- …maintenance of the area's IT needs; supervising staff who provides the tailored technical support that GSS requires; responsible for guiding GSS IT procurements ... a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as… more
- SMX (Albany, NY)
- …key role in maintaining and enhancing the company's IT infrastructure, providing technical support , and ensuring smooth day-to-day operations. **Essential Duties ... & Responsibilities:** + Provide maintenance and support for computer desktops, printers, servers, and related equipment....a related field is desired. + 4 years of helpdesk experience in a GCC-H environment. + Excellent communication… more
- City of New York (New York, NY)
- …central service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's procurement ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...information to stakeholders, coordinating responses across various operational and technical teams, while documenting and partnering to resolve any… more