- City of New York (New York, NY)
- …safety and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...Respond promptly and notify appropriate IT teams of system, application , or any other urgent issues. - Diagnose and… more
- Hidden Level (Syracuse, NY)
- …NY, with local travel between offices required. **Responsibilities:** **Provide first-level technical support across a mixed-OS environment:** + Respond to ... Support Windows Server environments and shared resources, as needed to support technical staff. + Assist with onboarding/offboarding processes and device… more
- Sprinklr (New York, NY)
- …and support . + Proactively understand, analyse and research new technical problems when needed. + Supporting high level eventsand proactivelymonitoring of ... Mac management concepts + Experience with end user customer support , possess strong technical knowledge of macOS;...frequently to follow up on the progress of your application and continue to update your contact information as… more
- Fox Rothschild LLP (New York, NY)
- …years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support experience ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more
- Rallye Motor Company (Roslyn, NY)
- …problem and explain its solution. Range - $25 - $28 Hourly (Based on experience) Technical Support : + Act as the first point of contact for users experiencing ... desktop, laptop, application , and password issues. + Provide technical ... issues via phone, email, remote access, and in-person support . + Escalate complex or unresolved issues to Tier… more
- Ford Motor Company (Albany, NY)
- …technologies, and more! Body Builder Advisory Service Electrical Analyst is a detailed technical support and liaison role bridging the gap between Ford's ... Work with commercial aftermarket body upfitters/equipment companies looking for electrical guidance, technical specifications, or support with the upfit of a… more
- Custom Computer Specialists (Hauppauge, NY)
- …clients for over 45 years. We continue to successfully deliver network integration, support services, product solutions, and application services to our valued ... Computer Specialists, Inc. continues to successfully provide network integration, technical personnel, support services, products solutions, and consulting… more
- TEKsystems (New York, NY)
- …Desk, Helpdesk , Support , Troubleshooting, Customer service, Windows, Technical support , Desktop, Servicenow, windows 7, windows 10, active directory, ... support Top Skills Details Service Desk, Help Desk, Helpdesk , Support ,Troubleshooting,Customer service,Windows, Technical support ,Desktop,Servicenow… more
- Meta (New York, NY)
- …companies (Facebook, Instagram, WhatsApp, Threads, and Oculus). Our goal is to deliver technical /non- technical support with a focus on customer service, ... to 10% **Minimum Qualifications:** Minimum Qualifications: 8. 2+ years of experience in a technical support role in either a corporate or retail environment 9.… more
- Ryder System (Albany, NY)
- …latency) to identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with ... Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure...and recommend security improvements and system upgrades. + Monitor Helpdesk queues throughout the day to ensure SLAs are… more