- City of New York (New York, NY)
- …of contact for printer replenishment and repairs, and issue Resolution. - Provide technical support to staff regarding usage or functionality of IT products ... issues and provide training to staff - ServiceNow Ticket Administration. - Helpdesk support experience. - Familiarity with client/server technologies, SQL… more
- Guardian Life (New York, NY)
- …of the Windows collaboration environment for the field. + Provide technical expertise and support for Microsoft-related issues, including troubleshooting, ... technology owners, gain buy in from stakeholders, implement solutions/capabilities & encourage/ support adoption. You will work in deep partnership with our… more
- CUNY (Brooklyn, NY)
- …well as managing ongoing projects and tasks. + Staff and train team of technical support specialists for PC support , helpdesk support , AV support ... or University level. They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well...CIO/VP and will manage and direct all activities in support of our help desk services to faculty, staff,… more
- City of New York (New York, NY)
- …vendor. - The technician will be required to clearly document technical solutions including software installation, application configurations, and platform ... email, and in person. They will be responsible for handling escalations from the BSC support team (level 1 helpdesk ) and other IT Division staff. - The person… more
- Comcast (New Paltz, NY)
- …team you will be working primarily with training and documentation activity data, support helpdesk data, and a variety of end-user information. Imports, cleans, ... hygiene and integrity. You will regularly interact with Knowledge Management associates, technical writers, trainers and support engineers, and you will… more
- Elite Enterprise Resources (Albany, NY)
- …and assembly testing of all application code owned by the Application Team - Maintenance (including production support ), enhancement and development work ... - Job ID #HBITS-04-03384 Albany, NY, United States/ 2 Year Contract APPLICATION CLOSING DATE: 04-04-2016 PROGRAMMER APPLY ONLINE FOR IMMEIDATE CONSIDERATION -… more
- City of New York (New York, NY)
- … all application and connectivity issues. - Provide telephone, email, and in-person technical support to RCDA staff. - Maintain and support computer ... - Provision Microsoft Active Directory account access for new employees and provide support . - Manage the RCDA IT asset management process and inventory. - Develop… more
- Touro University (Valhalla, NY)
- …as needed to reflect changes in student progress and status. + Support Dean's offices, Admissions, Program Directors, Advisors, Faculty, and Administrators in ... processing specific student populations. + Registration & Academic Support : + Coordinate registration process for students, working with Admissions, the Dean's… more
- The Research Foundation for SUNY (Albany, NY)
- …Production Support : + Assess production issues criticality and restore application and/or functions in a timely manner. + Document functional aspects of ... + Manage campus user accounts for third-party software + Establish and maintain support processes documentation for helpdesk services. Core Values + Awareness of… more
- Duolingo (New York, NY)
- …lifecycle processes, streamlining account provisioning, device enrollment, and software access. + Support IT Helpdesk and Workplace Tech Teams, assisting with ... team that cares about finding innovative solutions to complex technical problems (https://blog.duolingo.com/tag/engineering/?utm\_source=greenhouse.com&utm\_medium=referral&utm\_campaign=engblog\_gh\_091224) , running countless experiments (300+ at… more