- Future Tech Enterprise, Inc. (Oyster Bay, NY)
- Technical Support - Level 1 Oyster Bay, NY Full Time Information Technology Mid Level Future Tech Enterprise, Inc. is looking to hire aLevel 1 ... Do: + Address support tickets in the ticketing system + Provide technical support to school staff and students + Support and troubleshoot Windows… more
- Future Tech Enterprise, Inc. (Glen Cove, NY)
- Desktop and Network Technical Support - Level 2 Glen Cove, NY Full Time Information Technology Experienced Future Tech Enterprise, Inc. is seeking aLevel 2 ... Technicianto provide advanced computer, network, and technical support to our client. This is a full-time,on-siterole based inGlen Cove, NY, with occasional… more
- Ricoh Americas Corporation (Bronx, NY)
- … technical training. **Advanced Support & Mentorship** Act as second- level technical support for fellow technicians. Provide on-the-job training ... **Senior Field Representative, Field Services Support ** **Reports To:** Field Technology Service Manager **Department:** Field Services **Location:** Customer Sites… more
- TEKsystems (New York, NY)
- …Summary This is a customer oriented support role centered on providing first- level technical support towards end user desktop, laptop, mobile device, ... User Support * Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and… more
- Trinity Health (Albany, NY)
- …for all aspects of end-user computing and desktop-based LAN systems software. Provides advanced level technical support and guidance through Tier 2 ... TIS users' desktop software and hardware and provides advanced level support in these areas. Provides consultation...printer, etc.) at users' locations. + Provides analytical and technical expertise in the planning, design and installation of… more
- MTA (New York, NY)
- …the client across all of these platforms and services. Major Responsibilities / Accountabilities: Level 4 + Provide technical support services to clients at ... clients for any MTA organization, unit, group, or project. + Provide second level support for IT related technical problems and services. This includes… more
- Insight Global (Melville, NY)
- …the IS Service Desk to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business ... Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop support services required. Solid… more
- Manhattan Beer Distributors (New York, NY)
- …and updates. + Respond promptly and professionally to email correspondence. + Provide first- level technical support for hardware, software, and CRM-related ... team. This role combines accurate data entry and reporting with basic technical support to ensure smooth daily operations and reliable data management across… more
- CompuCom (Albany, NY)
- …for a Technical Support Manager to join our team. The Technical Support Manager will manage performance of Level 1 & Level 2 services and ... procedures and standards. + Train, coach and mentor Service Desk Analysts ( Level 1 - 2), including career development. Oversee staff activities. Builds/obtains… more
- NASCO (Albany, NY)
- …accurately capture problem descriptions + Serves as a liaison between the NCSC and NASCO's Technical Level III support + Analyzes root causes and documents ... management and communicates initiatives regarding project status. **Responsibilities** + Provides technical and business support to customers for complex issues… more
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