- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Resideo (Irving, TX)
- Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom ... of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...plus + Good understanding of the following networking protocols (TCP/ IP , Ethernet, VLAN, OSPF, BGP) + Good understanding with… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... teams to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/ IP , Authentication Protocols (LDAP, RADIUS, etc.) + Experience working… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...hands on network troubleshooting skills + Deep understanding of TCP/ IP and advanced knowledge of LAN/WAN technologies, expertise with… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... Quality Assurance teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...player. + Good understanding of the following networking protocols (TCP/ IP , Ethernet, VLAN, OSPF, BGP) + Experience with Security… more
- Palo Alto Networks (Plano, TX)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... and facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in… more
- Lincoln Financial (Austin, TX)
- …**The Role at a Glance** The Role at a Glance The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of ... leader will provide strategic guidance and mentorship to the team responsible for annuity technical support . This position will act as a liaison to internal and… more