- IBM (Coppell, TX)
- …accountable to ensure a high level of client satisfaction with service delivery, technical support , and operational services for the client account(s). When ... fixed. They have a thorough understanding of, and are able to advocate for, IBM's technical support strategy. They are responsible for the technical value… more
- ServiceNow, Inc. (Dallas, TX)
- …Draft and review user stories, acceptance criteria, testing strategies, and technical documentation. + Oversee or support partner/offshore development resources ... customer outcomes (faster cycle times, higher automation, improved CSAT). + Support sales/pre-sales efforts with technical expertise when required. **To… more
- Capital One (Austin, TX)
- …or Information Technology + At least 4 years of experience in technical support , systems administration, software engineering, or solutions architecture + ... At least 3 years of experience in technical operations related to infrastructure architecture, database...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- Futurex (Bulverde, TX)
- …Technical Troubleshooting and Support : + Provide advanced troubleshooting and technical support for customer cloud environments. + Analyze and resolve ... + Collaboration: + Work closely with engineering, product, and operations teams to address root causes of recurring issues....(or equivalent experience). + 5+ years of experience in technical support or cloud engineering roles. +… more
- Cisco (Austin, TX)
- …field (or equivalent experience) + 5-8 + years of experience in a technical support , engineering, or related customer-facing role + Expert-level certifications ... usability, and product improvement efforts through customer feedback and technical insights + Represent the support function...desirable + Experience with the administration of Linux based Operations Systems a plus + Experience in technical… more
- Meta (Austin, TX)
- …including weekends) 3. Technical Relationship Management: Offer continuous technical support and guidance through APIs and Telecommunications Integrations, ... an engineer to play a key role in providing technical and engineering support to Meta's partners... Engineer at Meta, you will be given the opportunity to specialize in one of our key business… more
- ServiceNow, Inc. (Addison, TX)
- … technical recruiting strategy that proactively identifies and engages transformative technical talent to support our business priorities. This role will ... be a core member of our technical talent acquisition leadership team and will provide direct leadership to the Americas-based tech recruiting team while driving… more
- Citigroup (San Antonio, TX)
- …together. **The Role:** This position serves as a senior systems administrator and Tier 2 technical support specialist for a large campus site. The role has a ... and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission...Windows/Mac devices, and Cisco in addition to hardware on-site support + Working technical knowledge of current… more
- Amazon (Austin, TX)
- … business partners - Works with team leadership to develop / enhance site technical support standards. - Collaborate with business partners on resolution of ... works closely with multiple teams to manage the daily operations for support , while leveraging data and...DFS, Print Services, SCCM experience - 4+ years of technical support experience - 4+ years of… more
- Amazon (Dallas, TX)
- …- Drive projects that improve support -related processes and our customers' technical support experience Knowledge and Support Experience Areas throughout ... Engineering is a customer-facing global organization that provides technical support to our customers as well...(Ubuntu, CentOS, RedHat, Solaris, etc) - Knowledge of Networking (TCP/ IP , DNS) /Database Amazon is an equal opportunity… more