- Verint Systems, Inc. (Albany, NY)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...contacts and with other members of the Verint organization ( sales , services, R&D, etc.) as necessary during problem resolution.… more
- Philips (Latham, NY)
- As a Multi-vendor National Support Specialist (Siemens, RAD/RF) to provide on-site and phone support to the field service organization, as required, to resolve ... complex technical problems and product issues within the multi-vendor modality...introduction, transfer of knowledge, assigned service escalations, and remote support . **Your role:** + Ensures Field Service Engineers (FSEs)… more
- Deloitte (New York, NY)
- Product Support Manager - Global Employer Services Technology Center Are you a passionate Product Manager with a proven track record of delivering exceptional ... product support ? Do you thrive in a fast-paced environment where...+ Understands the technologies, architecture design and contribute to technical discussions, decisions and strategy related to a product.… more
- Ricoh Americas Corporation (Bronx, NY)
- …productivity expectations ** Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and ... **Position Title:** **Senior Field Representative - Field Services Support ** **Reports To:** Corporate HR Specialist **Position Summary** Services and repairs a… more
- Ricoh Americas Corporation (Watertown, NY)
- …Specializes in servicing highly complex office products. Provides second-level technical support to technicians. Completes diagnostics, installations, removals, ... **Senior Field Representative, Field Services Support ** **Reports To:** Corporate HR Specialist **Position Overview:** Responsible for servicing and repairing a… more
- Univision Communications, Inc (New York, NY)
- …ITIL Certifications preferred. + 5+ Year Demonstrated progressive experience directly managing a technical support team. + 7+ years of technical experience ... Technology department at TelevisaUnivision is looking for a Desktop Support Manager to join our team! The Desktop ...thorough understanding of the general TUVN business and specific Sales , Finance and Traffic needs and foster that understanding… more
- Kyndryl (Rochester, NY)
- …(list below under important notes). This role is responsible for providing advanced technical support for desktop hardware and software issues, performing IMAC ... We are seeking a highly skilled and proactive **Deskside Support Site Focal** to join our client's onsite IT...someone who thrives in face-to-face environments and enjoys solving technical issues directly with end users. Candidate must reside… more
- Carrier (NY)
- …largest strategic account customers. Position will provide over the phone and on-site technical support for high profile strategic account customers to ensure ... a senior professional with deep knowledge and highly developed technical expertise in Product and Technical HVAC...non-warranty related issues + Coordinates with customer service and sales team to identify customer support and… more
- Meta (New York, NY)
- …up of multiple teams that focus on alpha/beta product testing, operational and technical support for business products, data management, and scaling the process ... is seeking a Program Manager to join the Product Support & Insights team within Global Support ...and Commerce products and advocates for the advertiser and Sales experience to improve quality of our products. We… more
- TD Bank (New York, NY)
- …joining our team could be an ideal opportunity for you. **Responsibilities:** + Support the MBS trading/ sales desk directly + Trace Monitoring, Fed Dollar ... confidential information with discretion **Customer Accountabilities:** + Provides deep technical subject matter expertise/analysis or operational process support… more