- Evolent (Albany, NY)
- …for the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for ... troubleshooting production support issues reported by our clients. You will collaborate...clients. You will collaborate closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team… more
- Ricoh Americas Corporation (Commack, NY)
- …issues escalated by Tier 1 Analysts and other ITS groups. + Mentor and support team members to enhance their technical skills. + Conduct advanced problem ... **Position Profile** This mid-to-advanced level technical operations role focuses on advanced troubleshooting of customer and Ricoh ITS infrastructure issues,… more
- Canon USA & Affiliates (NY)
- …Patience and empathy when supporting customers - Experience in customer service or technical support roles - Knowledge of computer hardware, software, and ... and CPS (Canon Professional Services) members. You'll use your technical skills, product knowledge, and commitment to customer care...support duties as assigned to contribute to team success **About You: The Skills & Expertise You Bring**… more
- Kyndryl (Rye Brook, NY)
- …We are seeking a skilled Mainframe Application Developer to join our Enterprise Application Support team to provide test environment support for a large customer ... The ideal candidate will have a strong background in mainframe development and support , with extensive batch, JCL, Break-Fix, and DB2 experience. This role will… more
- Simon & Schuster (New York, NY)
- …desktop support technicians and service desk professionals to deliver exceptional technical support , ensure timely resolution of issues, and maintain high ... our website at www.simonandschuster.com. The **Senior Manager, Client Services & Support ** is responsible for leading and overseeing the enterprise-wide support… more
- Broadridge Financial Solutions (New York, NY)
- …experience in a business manager role, with a special focus on executive-level support and intergroup collaboration. As a Business Manager, you are expected to have ... embed and link media, data & videos, etc.). + Support the department management team with leading cross-org planning...eye for creating clear visuals that convey complex and technical ideas to a non- technical audience. +… more
- Hobart and William Smith Colleges (Geneva, NY)
- POSITION SUMMARY The role of a Technical Support Specialist 1 within our organization is to serve as the first point of contact for customers seeking ... is $17.95 - $23.08 per hour. . 1-3 years technical support experience, or the equivalent combination...institution, Hobart and William Smith is known for consistent success in preparing students for meaningful lives and fulfilling… more
- Broadridge Financial Solutions (New York, NY)
- …within Portfolio Master, you will need to become versed in our client base, support structure, product functionality and its differentiation. The goal is to have you ... of buy-side applications through supporting the teams product demonstrations, technical explanations, and documentation Establish domain expertise and credibility… more
- Wells Fargo (New York, NY)
- …network infrastructure for Systems Operations functional area + Review and analyze complex technical challenges, as well as escalated support issues related to ... role:** Wells Fargo is seeking a Lead Systems Operations Engineer to provide **Applications** ** Support - Risk / Position Applications stack** . To support for… more
- Fujifilm (Albany, NY)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + Effectively documents… more