- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... technical documentation in the Knowledge Base + Review technical content for training , marketing, manuals, and...experience in at least one customer-facing technical support position as Senior Support Engineer… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by ... such as pre-PM work, PM cycle time, remote TTR work, field-based technical training to support use of remote diagnostic troubleshooting tools and… more
- AVEVA (Lake Forest, CA)
- …technical challenges and opportunities to make a real impact. As a senior technical support engineer , you'll troubleshoot complex issues, guide junior ... verbal and written communication skills. **A PLUS:** * Customer service and technical support experience. * Instruction/ training experience. * Experience… more
- Bentley Systems (CA)
- ** Technical Support Engineer ** **Location:** Home-based, Exton, PA **Position Summary:** Technical Support Engineer is primarily responsible for ... providing technical support for Bentley's Structural Engineering software, STAAD.Pro and STAAD...+ Bachelor's degree in Civil, Structural Engineering, or equivalent training and experience. + 1-3 years of prior experience… more
- Palo Alto Networks (Santa Clara, CA)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting, ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support... documentation in the Knowledge Base + Review of technical documentation for training materials, technical… more
- Palo Alto Networks (Santa Clara, CA)
- …per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, ... Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to… more
- Palo Alto Networks (Santa Clara, CA)
- …for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, ... support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- Saildrone (Alameda, CA)
- …analysis must be performed with a high degree of skill and consistency. As a Technical Operations Engineer , you will be responsible for ensuring the technical ... They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection.… more
- NVIDIA (Santa Clara, CA)
- …for our global sales and channel partners. Develop and deliver compelling technical training , presentations, and demonstrations to enable them to effectively ... dynamic individual to join our team as an DGX Technical Marketing Engineer who can move and...insights and customer interactions. + Work on demos and support product positioning and messaging jointly with product marketing… more