- Canon USA & Affiliates (VA)
- ** Technical Support Eng - CT - req1599**...skills and new product introductions. + Review and evaluate systems in terms of image quality and system ... a prescribed region to Field Service Engineers (FSE) and Technical Support Specialists (TSS) for resolution of...+ Regularly review all Field Service Memos and other technical documentation posted on the Service Information System… more
- Amazon (Arlington, VA)
- …mechanical, electrical, and controls systems - Establish and maintain a 24/7 hotline support system to address technical issues in real-time - Manage ... technical concepts to various audiences - Experience implementing or improving technical support systems and processes Amazon is an equal opportunity… more
- Palo Alto Networks (Reston, VA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... and soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... teams to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge… more
- EPS Corporation (Dahlgren, VA)
- …resolutions within the designated help desk system . + Escalate complex technical issues to higher-tier support when necessary while maintaining communication ... Customer Technical Support Specialist (NEN) - (757) Share this...with the end user. + Support user account management, system access, and password resets… more
- Oracle (Richmond, VA)
- …open, and integrated business software and hardware systems . Global Product Support (GPS) provides technical assistance for all Oracle products including ... for the online knowledge databases. **DUTIES & RESPONSIBILITIES:** + Provide customer and systems support of Oracle Integration Cloud (OIC) including Process +… more
- General Dynamics Information Technology (Fairfax, VA)
- …(T1) **Job Family:** IT Infrastructure and Operations **Skills:** Data Analysis,LAMP Stack,MySQL, Technical Documents, Technical Support **Experience:** 10 + ... **Duties and Responsibilities:** The candidate will be expected to provide dedicated O&M/ Technical Support as outlined below: + Critical issue (Tier III)… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical ... security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, including troubleshooting,… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist (Help Desk) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Category Information Technology Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk)to provide high-quality technical… more
- EPS Corporation (Dahlgren, VA)
- Senior Customer Technical Support Specialist - (755) Share this job as a link in your status update to LinkedIn. Job Title Senior Customer Technical ... Technology Job Description EPS Corporation is seeking a highly skilledSenior Customer Technical Support Specialistto join our dynamic team. The ideal candidate… more