- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate ... of CCaaS (Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be… more
- Humana (Sacramento, CA)
- …risks, and enables seamless operational adoption across network, endpoints, telephony , clinical applications (eg, Athena), analytics, and cybersecurity while ... barriers, security posture, and technical debt. + Evaluate infrastructure, devices, telephony , data maturity, and application footprints. + Develop integration cost… more
- Google (San Jose, CA)
- …technical issues for internal/external partners or customers. + Experience with telephony , RCS, IP Messaging protocols, business messaging. + Experience in system ... technical dimensions of partnerships, including launches and interoperability testing for telephony and Rich Communication Services (RCS) messaging. + Serve as the… more
- Cadence Design Systems, Inc. (San Jose, CA)
- …conferencing solutions like Zoom + Provide expertise for Zoom, telephony system, conference room architecture/standards, video/audio/web conferencing, and streaming ... Execs + Must have one full cycle project experience with on-prem telephony system, Cloud- Telephony systems + Must have one full cycle project experience in Zoom… more
- The Walt Disney Company (Santa Monica, CA)
- …role as a CCaaS professional, you will manage the NICE CXone omnichannel telephony and digital messaging channels for global support. You will design, develop, and ... an excellent role for you! **What You'll Do:** + Design, develop, and implement telephony IVR and digital messaging Studio Scripts and contact flows to ensure the… more
- CenterWell (Sacramento, CA)
- …integration and optimization of systems such as athenahealth EMR and Genesys telephony . + Document workflows, use cases, and process improvements to support agile ... in healthcare. + Working knowledge of EMR systems (preferably athenahealth) and telephony platforms. + Familiarity with Systems Development Life Cycle (SDLC) and… more
- Cayuse Holdings (Sacramento, CA)
- …follow-through, and logging all customer interactions for escalated matters. + Mobile telephony and device support. + Video Conference Unit Troubleshooting. + IP ... Telephony setup and support. + Creation of end user accounts and setting permissions. + Provide end user device management and support, including desktops, laptops,… more
- Motion Recruitment Partners (Santa Clara, CA)
- …the following: + User device deployment and asset retrieval + LoopUp telephony systems + Windows administration and endpoint management + Proven experience managing ... Drive operational excellence across EUC initiatives, including device provisioning, telephony (LoopUp), and endpoint administration. + Monitor project milestones,… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and ... issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability… more
- Acuity Inc. (Costa Mesa, CA)
- …over IP networking and DSP technology, including Gain Structure, AEC, Dante, and Telephony is a plus + Experience with Unified Communications systems and third-party ... control integration (Crestron, Extron, AMX, Microsoft Teams, Zoom, etc.) and SIP/VoIP telephony experience is a plus + Experience with Salesforce Case Management,… more