- Cayuse Holdings (Sacramento, CA)
- …follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP ... Telephony setup and support + Creation of end user accounts and setting permissions + Provide end user device management and support, including desktops, laptops, and… more
- AECOM (Los Angeles, CA)
- …networks, radio systems, integrated communications systems, passenger information systems, telephony , CCTV, video, train control, intrusion and access control, ... IP backbone networks, integrated communications system, passenger information systems, telephony , SCADA, guideway and track intrusion detection, fence intrusion… more
- Zoom (San Jose, CA)
- …to adopt, onboard, deploy, manage, and administer Zoom Phone business telephony solutions; + Use deep understanding of communications and collaboration market ... to meet and exceed customer needs; + Facilitate integration with third party applications, platforms, and go to market partners when that's the best path and a great way to deliver customer value; + Work with sales, support, and customer success teams to… more
- Cardinal Health (Sacramento, CA)
- …paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony + Strong communication/customer service skills + Ability to be an ... independent worker and self-directed + Ability to sit for long periods of time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Ability to work any… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …exceptional customer service skills when speaking to customers via a cloud-based telephony solution to answer general questions around billing protections and assist ... with filing complaints. You will be trained over a one-week instructor-led virtual training course followed by a one-week job shadow. You will be expected to perform your duties in a dedicated secure area within your residence. A successful candidate will work… more
- Cognizant (Sacramento, CA)
- …with other software such CRM and pharmacy fulfillment systems. . IP Telephony (basic networking knowledge assumed). . Bachelor's degree and 5 years' experience ... in Contact/Call Center Software. **Preferred Qualifications:** . Effectively organize and present project objectives and progress. Contribute to technical publications and presentations. . Obtain estimates/quotes from vendors and provide as input into overall… more
- Google (Mountain View, CA)
- …managing cross-functional or cross-team projects. + Experience in modem/ telephony , radio systems, antenna design, wireless communications, cellular network ... infrastructure, radio access network technologies (2G/3G/4G/5G), or carrier certification and industry standards. + Experience in hardware engineering, software integration, NPI/Manufacturing, or consumer electronics. + Experience in product launch technical… more
- Amazon (San Francisco, CA)
- …solutions including IVR Contact Flows, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunking. Amazon is an equal opportunity employer and ... does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff;… more
- Zoom (San Jose, CA)
- …management tools; maintain knowledge of service provider, voice technologies, IP telephony , and conferencing solutions. + Taking end-to-end ownership of customer ... issues, including troubleshooting, identifying root causes, and resolving incidents. + Collecting information and document bugs with Engineering for product issues impacting customers. + Creating process and troubleshooting documentation in the support… more
- DoorDash (San Francisco, CA)
- …in B2B and B2C Go-To-Market environments and technology (eg CPQ, CLM, CTI/ telephony , cadencing) + Experience with frontend technologies like JavaScript, HTML5, CSS3, ... and React + Understanding of distributed systems and microservices architecture Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and… more