- Centene Corporation (Austin, TX)
- …on workplace flexibility. **Position Purpose:** **Supporting Centene's inbound outbound telephony needs.** Manages the team members accountable for designing, ... developing, and implementing complex enterprise software solutions. Collaborates closely with technical and non-technical roles such as data modelers, architects, business analysts, data stewards, and subject matter experts (SMEs) to provide design, technical… more
- Academy Sports + Outdoors (Katy, TX)
- …and devices. They deal with phone system installation, and maintenance of all telephony equipment and end points. Also provide billing reports and analysis as ... necessary for circuit orders and problem reporting and resolution + Maintains telephony applications + Maintains training material for all Telephony … more
- Teledyne (Dallas, TX)
- …and troubleshoot of all aspects of Cisco Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for a contact center. + ... + Maintain, manage and troubleshoot Microsoft Teams from a meetings and telephony perspective, including Microsoft Teams Room appliances, panels and IP phones, and… more
- Humana (Austin, TX)
- …risks, and enables seamless operational adoption across network, endpoints, telephony , clinical applications (eg, Athena), analytics, and cybersecurity while ... barriers, security posture, and technical debt. + Evaluate infrastructure, devices, telephony , data maturity, and application footprints. + Develop integration cost… more
- Citigroup (San Antonio, TX)
- …and also acts as the on-site "smart hands" for network, A/V, and telephony infrastructure, taking direction from remote engineering teams. The ideal candidate is a ... routers/switches and other equipment + Provide on-site support for AV infrastructure, telephony systems, CCTV, and structured cabling (fiber and copper) as needed +… more
- Public Storage (Plano, TX)
- …scalable GenAI solutions across channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating ... LLMs, vector databases, knowledge bases, and enterprise systems, specify telephony infrastructure integration for voice-enabled AI applications, define end-to-end… more
- Sprinklr (TX)
- …**What Makes You Qualified?** + 12+ years of hands-on experience in the ** Telephony / VoIP / CPaaS** domain + Strong knowledge of **VoIP Protocols** (SIP/SDP, ... , **Kamailio/OpenSIPs** , and **RTPEngine** + Experience in designing **carrier-grade telephony plaXorms** serving millions of calls + Strong systems programming and… more
- Concentrix (Austin, TX)
- …+ **Enterprise Integration Expertise** : Deep knowledge of CRM/ERP integrations, telephony systems, or contact center technologies + **Technical Leadership** : ... Experience with product analytics, A/B testing, and performance monitoring + ** Telephony Knowledge** (Bonus): Understanding of SIP protocols, IVR systems, or contact… more
- The Cigna Group (Plano, TX)
- …excellence and member engagement. + Lead the adoption of modern telephony platforms, cloud-native solutions and AI-driven routing to build resilient, scalable ... on customer engagement or voice technologies. + 3+ years working with telephony platforms, IVR systems, and cloud-native technologies (AWS, Azure, or GCP).… more
- CenterWell (Austin, TX)
- …integration and optimization of systems such as athenahealth EMR and Genesys telephony . + Document workflows, use cases, and process improvements to support agile ... in healthcare. + Working knowledge of EMR systems (preferably athenahealth) and telephony platforms. + Familiarity with Systems Development Life Cycle (SDLC) and… more