- CenterWell (Austin, TX)
- …community and help us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to deliver ... the unique needs of the senior population. The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to… more
- Centene Corporation (Austin, TX)
- …on workplace flexibility. **Position Purpose:** Supporting Centene's inbound outbound telephony needs. Manages the team members accountable for designing, ... developing, and implementing complex enterprise software solutions. Collaborates closely with technical and non-technical roles such as data modelers, architects, business analysts, data stewards, and subject matter experts (SMEs) to provide design, technical… more
- Sprinklr (TX)
- …as a Sprinklr Voice SME, guiding teams on best practices in telephony , IVR, QoS, failover, and multi-region deployments. **Customer Delivery Excellence** + Drive ... consistent, scalable, and repeatable implementation methodologies to ensure on-time, on-budget delivery. + Partner with key enterprise customers to define success criteria, manage executive expectations, and resolve escalations. + Champion a customer-first… more
- TEKsystems (Dallas, TX)
- …and experienced Unified Communications Project Manager to support a large-scale Telephony Modernization Program for a major healthcare system. This initiative spans ... program encompasses 15 distinct projects focused on migrating legacy telephony infrastructure to modern unified communications platforms. The successful candidate… more
- PNC (Dallas, TX)
- …* Gather and analyze business requirements from stakeholders related to dialer and telephony systems. * Own and manage the product backlog for telephony ... Solutions LOB, and compliance/legal teams to ensure solution alignment. * Ensure telephony solutions comply with all applicable banking regulations and data privacy… more
- Teledyne (Dallas, TX)
- …and troubleshoot of all aspects of Cisco Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for a contact center. + ... + Maintain, manage and troubleshoot Microsoft Teams from a meetings and telephony perspective, including Microsoft Teams Room appliances, panels and IP phones, and… more
- Under Armour, Inc. (Austin, TX)
- …and monitor customer contact drivers and report out to UA leadership. * Support Telephony and IVR upkeep and enhancements to drive continuous improvement * Monitor ... Telephony systems to ensure consistent performance * Ensure Hours...issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to solve issues *… more
- SKC Communication Products LLC (Dallas, TX)
- …AND DUTIES + Responsible for generating new audio-visual, videoconferencing, and telephony business in government, education, and corporate accounts in targeted ... sales applications. + Assist in marketing with audio-visual, videoconferencing, and telephony related materials. + Video, audio-visual, and telephony equipment… more
- Verint Systems, Inc. (Austin, TX)
- …seamless integration of Verint solutions with existing customer environments including Telephony , Data Lakes, Reporting, CRM and more. **SaaS Solutions** + Guide ... Presales Solutions Consulting, with strong focus on Artificial Intelligence and Telephony technologies. + Strong technical expertise in Verint products and… more
- Siemens (Irving, TX)
- …Partner Manager, you will: Maintain continuous (24/7/365) operations of all IT and telephony equipment to allow the center to conduct its various missions, to ... knowledge of signals receivers, concentrators, switches, servers, domain controllers, telephony systems, etc. Experience with core CMS applications such Security… more