- American Airlines (Dallas, TX)
- …tool capabilities as well as end-user devices. This includes all telephony functions (Unified Communications), Audio Visual (meeting room experience), Desktop & ... Printer engineering, surveillance systems, as well as Productivity and collaboration tools (Email, Teams, SharePoint, Onedrive, etc.). **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential… more
- American Airlines (Dallas, TX)
- …+ Deep technical expertise in network infrastructure, including VoIP/IP telephony , global routing and switching architectures, and cloud integration. Proven ... ability to design, implement, and maintain complex, enterprise-grade communication and networking solutions across large, geographically distributed environments. + Expert-level knowledge of dynamic routing protocols (BGP, OSPF) and anycast, with hands-on… more
- CVS Health (Austin, TX)
- …/ Gearset / Flosum + Experienced with Service Cloud and Omni Channel, telephony CTI integrations + Experienced in implementing Contact Centers on Salesforce using ... tools like NiCE CXone / Five9 **Preferred Qualifications** + Able to demonstrate proven core Salesforce System Admin skills and knowledge, including user management, workflows/rules, page and custom object config, Site and Community config + Experience working… more
- SpaceX (TX)
- …and repairing: fiber optics, copper cabling (RF, Ethernet), network and telephony installation, and audio/video systems PREFERRED SKILLS AND EXPERIENCE: + Ability ... to install, terminate and test low voltage cables and fiber optical cables to include twisted pair, coaxial, stranded and solid conductor low voltage cables, single mode and multi-mode fiber optical cables + Strong knowledge of industry standards (BICSI, NEC,… more
- Reynolds & Reynolds (Houston, TX)
- …and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities ... are available for self-starting individuals wishing to excel. Requirements Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6… more
- Sprinklr (TX)
- …+ Experience with cloud contact center technologies ranging from IP Telephony , Intelligent Routing, Workflow Automation, Self Service, Conversational AI, Workforce ... Optimization, Outbound Engagement, Social Media Engagement, Digital (DX), Unified communications (UC) and Analytics **Why You'll Love Sprinklr:** We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday,… more
- Cardinal Health (Austin, TX)
- …paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony + Strong communication/customer service skills + Ability to be an ... independent worker and self-directed + Ability to sit for long periods of time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Ability to work any… more
- Cognizant (Austin, TX)
- …with other software such CRM and pharmacy fulfillment systems. . IP Telephony (basic networking knowledge assumed). . Bachelor's degree and 5 years' experience ... in Contact/Call Center Software. **Preferred Qualifications:** . Effectively organize and present project objectives and progress. Contribute to technical publications and presentations. . Obtain estimates/quotes from vendors and provide as input into overall… more
- ManpowerGroup (Houston, TX)
- …- SCRUM, KANBAN. + SAP CRM experience - Call Center processes, Telephony Integration, Interaction Center. + Texas or Canada Alberta deregulated/regulated market ... experience. + Able to perform debugging to identify the production issues. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …exceptional customer service skills when speaking to customers via a cloud-based telephony solution to answer general questions around billing protections and assist ... with filing complaints. You will be trained over a one-week instructor-led virtual training course followed by a one-week job shadow. You will be expected to perform your duties in a dedicated secure area within your residence. A successful candidate will work… more