- CenterWell (Sacramento, CA)
- …community and help us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to deliver ... the unique needs of the senior population. The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to… more
- Under Armour, Inc. (Sacramento, CA)
- …PowerPoint, Planner) * Intermediate level knowledge in Salesforce, Five9 (or similar telephony system), and Qualtrics preferred * Familiarity with KPI's such ... Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and IVR Support preferred **Workplace Location** +… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate ... of CCaaS (Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be… more
- Vail Resorts (CA)
- …SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony , Cloud Contact Center platforms, and Infrastructure as Code (IaC) ... micro segmentation efforts to secure east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony ...knowledge of IaC tools like Terraform and CI/CD pipelines. ** Preferred :** + CCNP/CCIE, Check Point CCSE, F5 CTS, Azure… more
- AECOM (Los Angeles, CA)
- …networks, radio systems, integrated communications systems, passenger information systems, telephony , CCTV, video, train control, intrusion and access control, ... 8 years of related experience or demonstrated equivalency of experience and/or education. ** PREFERRED QUALIFICATIONS:** + 5 years or more of experience in rail and… more
- Cayuse Holdings (Sacramento, CA)
- …follow-through, and logging all customer interactions for escalated matters. + Mobile telephony and device support. + Video Conference Unit Troubleshooting. + IP ... Telephony setup and support. + Creation of end user...+ High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Two… more
- Ventura County (Ventura, CA)
- …highly desired. Knowledge of Federal Communication Commission (FCC) rules/regulations is highly preferred . In addition, they must work well with others and ensure ... application + Yes, I will obtain the General Radio Telephony Operator License within 6 months from date of...able to provide a copy of a General Radio Telephony Operator license within 6 months from date of… more
- Cayuse Holdings (Sacramento, CA)
- …follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP ... Telephony setup and support + Creation of end user...+ High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three… more
- Cardinal Health (Sacramento, CA)
- …preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony + Strong ... communication/customer service skills + Ability to be an independent worker and self-directed + Ability to sit for long periods of time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent… more
- Google (San Bruno, CA)
- …in support operations, workflows, infrastructure/tooling, channels, metrics, etc. ** Preferred qualifications:** + Experience leading tech delivery initiatives and ... Familiarity with support-related tooling and infrastructure (agentic AI, CRM, telephony , knowledge management, etc.). + Demonstrated capability of self-initiative,… more