• Customer Service Systems Ops Analyst

    Under Armour, Inc. (Austin, TX)
    …and monitor customer contact drivers and report out to UA leadership. * Support Telephony and IVR upkeep and enhancements to drive continuous improvement ... with IT to troubleshoot agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to solve issues… more
    Under Armour, Inc. (07/09/25)
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  • IT Technician

    Reynolds & Reynolds (College Station, TX)
    …on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and ... a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and… more
    Reynolds & Reynolds (08/24/25)
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  • Manager, App Dev Engineering - Telephony

    Centene Corporation (Austin, TX)
    …on workplace flexibility. **Position Purpose:** Supporting Centene's inbound outbound telephony needs. Manages the team members accountable for designing, ... to provide design, technical analysis, development/configuration, testing, implementation, and support expertise representing the interest of the business across the… more
    Centene Corporation (07/31/25)
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  • Sr. Implementation Consultant - Voice…

    Sprinklr (TX)
    …Sprinklr Voice SME across deployments, while building scalable processes to support growth and drive customer value. **Key Responsibilities:** **Leadership & ... as a Sprinklr Voice SME, guiding teams on best practices in telephony , IVR, QoS, failover, and multi-region deployments. **Customer Delivery Excellence** + Drive… more
    Sprinklr (07/25/25)
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  • Service Desk Agent

    Cayuse Holdings (Austin, TX)
    …follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + ... IP Telephony setup and support + Creation of end user accounts and setting...setting permissions + Provide end user device management and support , including desktops, laptops, and PDAs + Navigate using… more
    Cayuse Holdings (07/31/25)
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  • Client Service Coordinator - Stone Ridge

    Banfield Pet Hospital (San Antonio, TX)
    …general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication. Live and exemplify the ... Five Principles of Mars, Inc. within self and team. . Resolve client problems by determining the cause of the issue, selecting and explaining the solution to the issue, and following up to ensure resolution. . Recommend potential products or services by… more
    Banfield Pet Hospital (08/16/25)
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  • Product Owner III

    PNC (Dallas, TX)
    …* Gather and analyze business requirements from stakeholders related to dialer and telephony systems. * Own and manage the product backlog for telephony ... Solutions LOB, and compliance/legal teams to ensure solution alignment. * Ensure telephony solutions comply with all applicable banking regulations and data privacy… more
    PNC (08/14/25)
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  • AE - AV/Video

    SKC Communication Products LLC (Dallas, TX)
    …AND DUTIES + Responsible for generating new audio-visual, videoconferencing, and telephony business in government, education, and corporate accounts in targeted ... Assist customers with product selection, solution design, and provide technical support for videoconferencing and audio-visual product sales. + Become technically… more
    SKC Communication Products LLC (08/22/25)
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  • Sr. Solution Architect- AI

    Verint Systems, Inc. (Austin, TX)
    …seamless integration of Verint solutions with existing customer environments including Telephony , Data Lakes, Reporting, CRM and more. **SaaS Solutions** + Guide ... the migration of premise Verint solutions to cloud-based environments. + Support and address connectivity, security, and migration challenges. + Conduct RFP/RFI… more
    Verint Systems, Inc. (07/16/25)
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  • Real Time Support Specialist-Workforce…

    Santander US (Austin, TX)
    Real Time Support Specialist-Workforce Management Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the ... **We Want to Talk to You!** **The Difference You Make:** The Real Time Support Specialist with emphasis in real-time adherence (RTA) and scheduling to join our team.… more
    Santander US (08/21/25)
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