- Wells Fargo (San Antonio, TX)
- …interpersonal communication skills + Proven experience with Inbound Call Routing and Telephony systems + Previous Contact Center operations experience + Previous ... simultaneously, and prioritize effectively + Experience with Five9 Contact Center Telephony system + Technical Skills: Aspect, Genesys, Avaya, CIV, and/or Five9… more
- Under Armour, Inc. (Austin, TX)
- … and IVR upkeep and enhancements to drive continuous improvement * Monitor Telephony systems to ensure consistent performance * Ensure Hours of Operation ... systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents...* Intermediate level knowledge in Salesforce, Five9 (or similar telephony system ), and Qualtrics preferred * Familiarity… more
- Teledyne (Dallas, TX)
- …team that wins. **Job Description** **Job Summary:** **The Senior Collaboration Systems Engineer will share responsibility for the design, implementation, operation ... and maintenance of Teledyne's voice and collaboration systems and services across over 260 locations worldwide. The...aspects of Cisco Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for… more
- Verint Systems, Inc. (Austin, TX)
- …seamless integration of Verint solutions with existing customer environments including Telephony , Data Lakes, Reporting, CRM and more. **SaaS Solutions** + Guide ... Presales Solutions Consulting, with strong focus on Artificial Intelligence and Telephony technologies. + Strong technical expertise in Verint products and… more
- Omni Hotels (Dallas, TX)
- …to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems , software systems , and related ... monitoring, verifying the integrity and availability of all hardware, server resources, systems , and key processes, reviewing system and application logs, and… more
- L3Harris (Greenville, TX)
- …in the interest of national security. Job Title: Sr. Specialist, Network Systems Engineering Job Code: 23684 Job Location: Greenville, Texas Schedule: 9/80 L3Harris' ... The Senior Specialist, Network Engineer (NE) performs technical planning, system integration, verification and validation, and troubleshooting for total … more
- SOS International LLC (El Paso, TX)
- …upon contract award** SOS International LLC (SOSi) is looking for a Lead System Administrator to manage and optimize internal systems forour government customer. ... sensitive UAC data. Essential Job Duties Monitor and configure internal systems (eg, databases, switchboard, telephony , instant messaging/VOIP) for optimum… more
- WSP USA (Dallas, TX)
- This Opportunity Be involved in projects with our Building Technology Systems Team and be a part of a growing organization that meets our client's objectives and ... initiating a search for a **full time Building Technology Systems - Consultant** for our **Nashville or Dallas** office....intercom) + Coordinate with clients to gather and document system and design requirements. + Create design narratives and… more
- Eliassen Group (Westlake, TX)
- **Senior Systems Engineer** **Westlake, TX** **Type:** Contract **Category:** Engineer **Industry:** Financial Services **Reference ID:** JN -072025-102923 **Date ... + Familiar with data communication protocols such as Web, telephony , and other protocols: HTTP, SIP, TLS/SSL, TCP/IP, SNMP,...Ansible + Proficiency managing, configuring and tuning Linux operating systems + Working knowledge of VoIP, SIP and data… more
- The Walt Disney Company (San Antonio, TX)
- …outcomes + Understand both the use and set-up (including formulae) of WFM and telephony systems , ensuring tool education and usage both within the WFM team ... and queue size), WFO Tools (Aspect, Nice, Verint) and Telephony platforms (Nice, Salesforce, Service Now, Zen Desk etc.)...are related to the accessibility of the online application system due to a disability. The Walt Disney Company… more
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