• Customer Service Systems Ops Analyst

    Under Armour, Inc. (Austin, TX)
    … and IVR upkeep and enhancements to drive continuous improvement * Monitor Telephony systems to ensure consistent performance * Ensure Hours of Operation ... systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents...* Intermediate level knowledge in Salesforce, Five9 (or similar telephony system ), and Qualtrics preferred * Familiarity… more
    Under Armour, Inc. (07/09/25)
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  • Sr. Collaboration Systems Engineer

    Teledyne (Dallas, TX)
    …team that wins. **Job Description** **Job Summary:** **The Senior Collaboration Systems Engineer will share responsibility for the design, implementation, operation ... and maintenance of Teledyne's voice and collaboration systems and services across over 260 locations worldwide. The...aspects of Cisco Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for… more
    Teledyne (07/31/25)
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  • Sr. Solution Architect- AI

    Verint Systems, Inc. (Austin, TX)
    …seamless integration of Verint solutions with existing customer environments including Telephony , Data Lakes, Reporting, CRM and more. **SaaS Solutions** + Guide ... Presales Solutions Consulting, with strong focus on Artificial Intelligence and Telephony technologies. + Strong technical expertise in Verint products and… more
    Verint Systems, Inc. (07/16/25)
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  • Systems Engineer

    Omni Hotels (Dallas, TX)
    …to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems , software systems , and related ... monitoring, verifying the integrity and availability of all hardware, server resources, systems , and key processes, reviewing system and application logs, and… more
    Omni Hotels (07/16/25)
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  • Sr. Specialist, Network Systems Engineer

    L3Harris (Greenville, TX)
    …in the interest of national security. Job Title: Sr. Specialist, Network Systems Engineering Job Code: 27591 Job Location: Greenville, TX (On-Site) Job Schedule: ... The Senior Specialist, Network Engineer (NE) performs technical planning, system integration, verification and validation, and troubleshooting for total … more
    L3Harris (08/23/25)
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  • Lead System Administrator

    SOS International LLC (El Paso, TX)
    …upon contract award** SOS International LLC (SOSi) is looking for a Lead System Administrator to manage and optimize internal systems forour government customer. ... sensitive UAC data. Essential Job Duties Monitor and configure internal systems (eg, databases, switchboard, telephony , instant messaging/VOIP) for optimum… more
    SOS International LLC (07/23/25)
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  • Product Owner III

    PNC (Dallas, TX)
    …discretion. * Gather and analyze business requirements from stakeholders related to dialer and telephony systems . * Own and manage the product backlog for ... telephony projects, prioritizing features based on business value, compliance...and compliance/legal teams to ensure solution alignment. * Ensure telephony solutions comply with all applicable banking regulations and… more
    PNC (08/14/25)
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  • Scada & Communications Specialist 1 or 2

    TXNM Energy (Fort Stockton, TX)
    …and dedicated IP and serial circuits Supports communication voice and data equipment, systems and circuits at Alvin System Operations Center. Prepares and ... and dedicated IP and serial circuits. Supports communication voice and data equipment, systems and circuits for Alvin System Operations Center. Prepares and… more
    TXNM Energy (08/07/25)
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  • Service Desk Agent

    Cayuse Holdings (Austin, TX)
    …follow-through, and logging all customer interactions for escalated matters. + Mobile telephony and device support. + Video Conference Unit Troubleshooting. + IP ... Telephony setup and support. + Creation of end user...of applications. + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow… more
    Cayuse Holdings (08/26/25)
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  • Service Desk Agent

    Cayuse Holdings (Austin, TX)
    …follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP ... Telephony setup and support + Creation of end user...of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow… more
    Cayuse Holdings (07/31/25)
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