- M&T Bank (Pasadena, MD)
- …and a minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in lieu of a degree a combined minimum of 6 years higher ... of 4 years' proven retail sales, call center, customer service and/or telesales experience. Minimum of 1 year's supervisory and/or leadership experience. Pertinent… more
- CenterWell (Annapolis, MD)
- …and performance measures + Monitor and evaluate the quality of inbound and/or outbound Telesales calls + Provide coaching and feedback to Telesales Agents + ... Partner with PCO Sales, Retention, Patient Experience and Sales Operations leadership + Review and approve Sales and Retention Incentive Plan exceptions + Research and process NPS invalidations + Manage NPS escalations and feedback loop **Use your skills to… more
- M&T Bank (Linthicum Heights, MD)
- …of 1 year's proven retail sales, call center, customer service, or telesales experience Strong verbal communication skills Strong interpersonal skills Ability to ... interact with varying customers (consumer to small business) Ability to effectively handle difficult customer conversations Well-organized Proven time management skills Proven prioritization skills Ability to work under critical time constraints in a team… more
- M&T Bank (Pasadena, MD)
- …and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent (GED) and a minimum of ... 1 year proven proactive sales experience. Strong verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and prioritization skills Demonstrated financial services… more