- The Computer Merchant, LTD. (Reston, VA)
- …but aren't limited to the following: * Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base ... a very timely manner. As such, the ability to prioritize work based on ticket and customer priority, the ability to communicate clearly and effectively, and the… more
- VSolvit LLC (Norfolk, VA)
- …technical problems of moderate complexity. Responds to telephone, email and online ticket requests for technical support. Documents, tracks, and monitors the problem ... using applicable systems and tools. Maycoordinate with other teams or departments to resolve user problems. Perform hardware and software installations, configurations and updates as needed. Conducts Windows imaging and cloning of laptops and computers.… more
- ASM Global (Richmond, VA)
- POSITION: Ticket Seller DEPARTMENT: Box Office REPORTS TO: Box Office Manager FLSA STATUS: Non-Exempt- Part Time-Hourly ASM, the leader in privately managed public ... has an excellent and immediate opening for a Part-Time Ticket Seller at its Richmond Facilities to include Dominion...each venue. MAJOR RESPONSIBILITIES: + Opens and or closes ticket window as required. + Accurately dispenses tickets as… more
- ASM Global (Vienna, VA)
- …needs, responds to requests for service and assistanceResponsible for in-person ticket sales using Ticketmaster for the performance hall and black boxHandles ... Will-Call according to proceduresEfficiently and courteously answer questions concerning event availability, pricing, seat selection, scheduling and parkingResolve guest complaints within scope of authorityUtilize and balance a cash drawer with various tender… more
- Owens & Minor (Toano, VA)
- …applicable. + Verifies contents of Device History Record (assembly instructions, pick ticket , kit insert labels, expiration dates of product, notes pertaining to ... work order. + Verifies all pages of the pick ticket and indicates the status in the ERP system....status in the ERP system. + Uses the Pick Ticket to positively identify the material/component(s) required to produce… more
- Seventh Dimension (Richmond, VA)
- …+ Valet Attendant drop off procedure responsibilities. + Initiate the three-part valet parking ticket as a claim check. + Part one - Claim ticket ; provide ... driver to sign, acknowledging the damage. * Place the ticket on the dashboard while the vehicle is parked...will sign the second portion of the valet parking ticket and annotate that the vehicle driver refused to… more
- ISC2 (Richmond, VA)
- …is hands-on with Jira and responsible for enforcing Agile standards, managing ticket flow, tracking sprint performance, and reporting meaningful KPIs to business and ... culture of accountability, transparency, and continuous improvement. **Jira Management & Ticket Governance** + Serve as the primary administrator and governance… more
- ManTech (Herndon, VA)
- …monitoring and operational resolution (EOC/Tier II). This leader will ensure Total Ticket Ownership (TTO) across all tiers, manage critical incident response, and ... incidents and service requests with a focus on Total Ticket Ownership (TTO) from generation to closure. + Manage...incidents are logged and tracked to resolution in a ticket management system. + Orchestrate the escalation and transition… more
- CACI International (Reston, VA)
- …expected as one of the leaders on the Network team to coordinate ticket acceptance and resolutions. You will develop technical resolution reports for critical ... to the rest of the Network team. + Preform Network ticket resolution. + Support Network ticket closure across Network OPS staff to include: + Completes initial… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …the knowledge management system, documents all steps taken to resolve in the incident ticket and escalates to the responsible party in order to minimize the amount ... steps taken using the knowledge articles in the problem ticket . + Adheres to Service Desk ticket ...problem ticket . + Adheres to Service Desk ticket handling procedures. This may include notification to higher… more
