- ICF (Reston, VA)
- …or work experience + Strong Experience using a formal trouble ticket system (Bomgar/BeyondTrust, Remedy, Jira, etc.) + Expert professional experience troubleshooting ... Microsoft Windows 11 and Mac OS. + Experience with Azure Active Directory/Exchange management and Microsoft SCCM + Experience using Bomgar desktop support system. + Experience working within an ITIL framework. + Experience supporting Dell / Mac hardware. +… more
- ABC Imaging (Arlington, VA)
- …RESPONSIBILITIES: + Print, Scans, and copy jobs in accordance with instructions on ABC ticket . + Maintains and cleans all equipment on a regular basis. + Assists in ... the inventory and organization of all supplies. + Assist other team members and managers to increase efficiency in job processes and production. + Provide front counter assistance to customers as needed. EDUCATION, EXPERIENCE & SKILLS REQUIRED: + High School… more
- Merck (Richmond, VA)
- …the SOC. You'll be responsible for building reusable automations that reduce ticket volume, eliminate manual handoffs, and improve response time across critical ... business processes. This role is ideal for a hands-on systems engineer who thrives on delivering automation at scale within a complex, highly regulated enterprise. **Key Responsibilities:** + Design and deliver automation pipelines across ServiceNow, Defender,… more
- Lowe's (Roanoke, VA)
- …customers, contractors, and delivery truck orders according to invoice or loading ticket , using power equipment when needed Verifies products match invoices and ... orders by reviewing items, model numbers, quantities, and descriptions Works supplemental fulfillment tasks as needed (eg unfulfilled orders report, restocking expired orders, conducting order audits) Clean and Safe Stores Completes delivery and pickup… more
- CompuCom (Chantilly, VA)
- …to SLA's (HP, Dell, Apple devices). + Service Now ticketing system for ticket assignments, updates and status. + Provide Next Day SLA's for standard configurations. ... + Check in/ QA all returned equipment daily. + Follow checklist and all procedures accurately provided by the team lead and client. + Repairs- as needed if equip returned is still under warranty. + Certifications- A+, HP, Dell to perform onsite hardware… more
- Cummins Inc. (Richmond, VA)
- …appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. + Values differences - Recognizing the ... value that different perspectives and cultures bring to an organization. **QUALIFICATIONS** - A current valid license is required for this role - This role requires a 5 year motor vehicle report, free from major violations - This role requires applicant to… more
- Deloitte (Richmond, VA)
- …Delivery Responsibilities + Oversee training, toolkits, & communications for the ticket administration program. + Oversee invoice standardization efforts. + Supports ... program alignment with Firm APRs, policy, risk management and compliance. + Provide deployment support and collaborate across marketplaces to more closely integrate our services, improve quality, remove redundancies and increase efficiency. Project Management… more
- Compass Group, North America (Stafford, VA)
- …attractive and tasty. Tastes all prepared food items. + Uses established ticket -collection procedures during service. Responsible for records from area worked during ... service periods. + Uses approved recipes and production standards to ensure proper quality, serving temperatures and standard portion control. + Carries pans, kettles and trays of food to and from workstations, stove and refrigerator in accordance with… more
- Roanoke College (Salem, VA)
- …and anything else as needed for the college's guest house, Monterey. * Ticket sales preparation, ordering (if necessary) and distribution * Perform other tasks as ... directed. Education, Experience, Skills, and Abilities: * Bachelor degree preferred * Excellent interpersonal skills and communication skills * Proficient in Microsoft Office * Proficient in EMS Scheduling Software more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …initiatives involving web strategy or execution. Manage Code S SDM Ticket processes, including creation, follow-up, and approvals. Generate reports, dashboards, and ... scorecards using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Teams), SQL Report Builder, Power BI, or similar tools. Stay informed of AP&S policy and management initiatives; provide recommendations to integrate web tools with broader departmental goals.… more