• C++ Software Developer

    Leidos (Ashburn, VA)
    …Customer interaction and communication + Good communication skills including documentation and ticket resolution + On rare occasions, be willing to support the ... contract in evening, weekend, and holidays is ever needed + Willing to travel to the DC area once or twice a week (on-site visits to Ashburn and occasional visit to Dulles airport to support pilot projects) + Can work with a team or independently + Experience… more
    Leidos (07/18/25)
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  • Sr Program Manager, Amazon Business Canada

    Amazon (Arlington, VA)
    …for Amazon customers - Manage post-launch support plans (eg, post-mortem, issue/ ticket management, etc.) and look for opportunities to improve program quality ... and operational excellence Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results… more
    Amazon (07/18/25)
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  • Help Desk Technician / Technical Engagement…

    Node.Digital (Arlington, VA)
    …in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability to keep detailed ... notes - Must be able to work collaboratively across physical locations Desired Skills: - Experience with writing technical procedures and standard operating procedures - Virtualization automation and optimization - Experience with Virtual Private Networks… more
    Node.Digital (07/17/25)
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  • Software Engineer

    Leidos (Ashburn, VA)
    …other teams to develop requirements + Good communication skills including documentation and ticket resolution + On rare occasions, be willing to support the contract ... in evening, weekend, and holidays is ever needed + Willing to travel to the DC area once or twice a week (on-site visits to Ashburn) + Can work with a team or independently + Looking into logs to determine cause of issues. **Preferred Qualifications** +… more
    Leidos (07/16/25)
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  • AEC Support Manager

    Southland Industries (Dulles, VA)
    …team and ensure seamless integration across the department, effectively routing and managing ticket flow between teams where necessary. 6. Manage 3 rd party AEC ... support contract resources and Key Vendors. 7. Develop and manage performance metrics across internal and 3 rd party support resources. 8. **Vendor Management** 9. Manage relationships with AEC technology vendors and service providers. 10. Negotiate contracts… more
    Southland Industries (07/16/25)
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  • Deputy Program Manager

    TekSynap (Arlington, VA)
    …external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution (FCR). + ... Assist in maintaining and improving knowledge management systems to support end-user resources. + Maintain strong relationships with J6 stakeholders and end-users to ensure program alignment with mission requirements. + Support the preparation and delivery of… more
    TekSynap (07/16/25)
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  • Corporate Travel Agent

    M. C. Dean (Richmond, VA)
    …for corporate travelers. Manage reservations, extensions, travel changes, and ticket refunds. Skills require proficiency with Sabre, superior customer service, ... and the wiliness to work a flexible work schedule. Work at our office in Richmond, VA. EDUCATION 6-8 years of experience with a high school diploma 0-2 years of experience with a Bachelor degree RESPONSIBLE FOR: 1. Telephoning hotels and motels to substantiate… more
    M. C. Dean (07/15/25)
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  • Street Team

    Live Nation (Bristow, VA)
    …onsite activities including distribution of promotional items, interactive activities, and ticket giveaways. Activities may include walking the line to ask trivia ... questions, lawn games, prize drops, scavenger hunts, etc. + Facilitate growth of Live Nation DC's social media presence by capturing photos and videos of unique activations. Social Media: + Understanding of relevant social media platforms. + Create online… more
    Live Nation (07/15/25)
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  • IPOC Specialist

    Chenega Corporation (Springfield, VA)
    …+ Run reports to determine malfunctions that continue to occur. + Create a ticket in the approved incident management system for all support calls received or route ... user support calls to an appropriate IT Help Desk. + Utilize Attempt First Call Resolution (FCR) for all requests received. + Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. + Other duties as assigned.… more
    Chenega Corporation (07/14/25)
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  • IT Customer Service Support Specialist

    Chenega Corporation (Norfolk, VA)
    …problems of moderate complexity. + Responds to telephone, email, and online ticket requests for technical support. + Documents, tracks, and monitors the problem ... using applicable systems and tools. May coordinate with other teams or departments to resolve user problems. + Perform hardware and software installations, configurations and updates as needed. + Conducts Windows imaging and cloning of laptops and computers. +… more
    Chenega Corporation (07/14/25)
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