• Vulnerability Management & SecOps Support

    Guidehouse (Mclean, VA)
    …other federal cybersecurity mandates. + Familiarity with ServiceNow workflows and ticket management. **What We Offer** **:** Guidehouse offers a comprehensive, total ... rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: + Medical, Rx, Dental & Vision Insurance + Personal and Family Sick Time &… more
    Guidehouse (06/20/25)
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  • Director, ITSM

    PenFed Credit Union (Mclean, VA)
    …scores as required to ensure appropriate assessments. + Develop and maintain ticket escalation steps and contacts. Drive decision-making for incident resolution to ... minimize impact to business. Escalate to Senior IT Management as needed. + Ensure that all IT teams follow the Incident, Problem and Change Management processes and that the required information is properly documented in the incident record. + Develop, drive,… more
    PenFed Credit Union (06/20/25)
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  • Senior IBM Z Operating Systems Engineer

    Bank of America (Richmond, VA)
    …Build software maintenance workflows + IBMLINK - Order software, Create IBM problem ticket , Research IBM software issues + RACF -Develop software security + SYSPLEX ... - Configure Coupling Facility policies + HMC -Configure server , Configure monitor server Ops (IPL Profiles), Configure HMC security + Debug Tools - Analyze diagnostic data + EREP - Analyze logrec diagnostic data + GTF - Capture diagnostic data + IPCS -… more
    Bank of America (06/17/25)
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  • Defense and Government Travel Consultant II (exp)…

    Carlson Waginlit Travel (Fort Belvoir, VA)
    …from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares . Make changes or solve any issues ... that might occur during or before the travel . Assignments include both routine and non-routine work . Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date *Sound exciting? Welcome to a culture of… more
    Carlson Waginlit Travel (06/17/25)
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  • Skillbridge Data Center Technician

    CoreSite (Reston, VA)
    …work with to resolve site issues based on agreed upon priorities. + Trouble ticket and remote hands management. + Fiber and Copper cabling terminations. + Circuit ... path creation and verification. + Coordinate and oversee power installations and upgrades. + Complete work orders. + Infrastructure projects including cage and cabinet build-outs, overhead installations, and rack and stack. + Navigate and utilize a CMMS… more
    CoreSite (06/15/25)
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  • Infrastructure Observability and Monitoring Lead

    CACI International (Chantilly, VA)
    …infrastructure usage, alert thresholds, and potential aggregation for automated ticket creation + Designs tests using simulations, physical components, and ... synthetic data transactions to enable lab-based and in-production validation of system health, availability, and performance + Develops clear and complete documentation for monitoring solutions, analytic platforms, and related activities + Provides Tier 3… more
    CACI International (06/14/25)
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  • Data Center Manager, DCO

    Amazon (Herndon, VA)
    …trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management ... resources - Guide, train and educate data staff on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required… more
    Amazon (06/13/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    …for service desk innovation, automation, and optimization + Review and track ticket processes and metrics working closely with functional leads ensuring tickets are ... closed properly and efficiently; develop, track, and monitor customer satisfaction surveys to support decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and… more
    ManTech (06/11/25)
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  • Web Developer - TS/SCI/FSP required

    The Metamorphosis Group (Chantilly, VA)
    …editing and distribution. 17. Demonstrated experience using JIRA or other IT ticket or work tracking system Desired Optional Requirements 1. Demonstrated experience ... with web-based collaboration and document management platforms; task management tools that provide browser-based access for team document libraries, calendars, task lists, alerts, and schedules such as SharePoint or other similar software products 2.… more
    The Metamorphosis Group (06/11/25)
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  • ITSM Analyst

    PenFed Credit Union (Mclean, VA)
    …scores as required to ensure appropriate assessments. + Develop and maintain ticket escalation steps and contacts. Drive decision-making for incident resolution to ... minimize impact to business. Escalate to Senior IT Management as needed. + Ensure that all IT teams follow the Incident, Problem and Change Management processes and that the required information is properly documented in the incident record. + Develop, drive,… more
    PenFed Credit Union (06/11/25)
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