- CACI International (Norfolk, VA)
- …You are expected as one of experienced network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution ... enterprise, drawing heavily on prior experience. + Perform Network ticket resolution. + Support Network ticket closure...Perform Network ticket resolution. + Support Network ticket closure across Network OPS staff to include: +… more
- CACI International (Reston, VA)
- …You are expected as one of experienced Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution ... across the enterprise, drawing heavily on prior experience. + Preform Network ticket resolution. + SupportNetwork ticket closure acrossNetwork OPS staff to… more
- General Dynamics Information Technology (Arlington, VA)
- …and phone support service to 4,000 end-user community. + Perform trouble ticket action to include updates with quality notes, customer communication, and resolution ... status of incident troubleshooting and resolution. + Efficiently handle high volume ticket queue by supporting 50 - 100 tickets daily. + Actively participate… more
- Live Nation (Virginia Beach, VA)
- …with the rock-solid support from an industry leader - with plenty of ticket perks on the side. See what it's like working at Ticketmaster ... to the facility patrons, we offer services ranging from ticket sales, will call pickup and occasionally seat relocations....facilities. What the job is: + Opens and/or closes ticket window as required + Accurately dispenses tickets as… more
- SAIC (Reston, VA)
- …an experienced Network team members, you will be expected to coordinate ticket acceptance and resolutions. You will support the development of technical resolution ... network implementation, installation, and technical refresh projects + Support Network ticket closure across Network OPS staff to include: Completes initial… more
- ASM Global (Hampton, VA)
- …and offer hospitality and tourist assistance. Serve as an usher and ticket taker for special events. Interact with clients, facility staff, in-house concessionaires, ... facilities information, and event information.* Resolve any front of house patron/ ticket /building issues throughout the event and contact appropriate personnel to… more
- Red Hat (Tysons Corner, VA)
- …for internal customers regarding IT issues, requests, and queries + Proactively monitor ticket queues, Chat and Phone to provide support to Red Hat associates + ... + Provide general IT support; troubleshoot IT-related problems + Adhere to established ticket handling procedures + Work within the ITSM system to ensure all tickets… more
- Cummins Inc. (Chesapeake, VA)
- …database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value ... database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value… more
- GovCIO (Richmond, VA)
- …accomplish objectives + Creates and edits computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems, ... accomplish objectives + Creates and edits computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems,… more
- TEKsystems (Fort Belvoir, VA)
- …Agreements (SLA) with those offices. The candidate must be proficient in Remedy Ticket system. Will be responsible for creating incident tickets, reports (BMC Smart ... to leadership. - Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments, deskside or remotely, as necessary. - Correlate events and… more
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