- EMCOR Group (Arlington, VA)
- …be recorded on the delivery log sheets and entered into daily Maximo ticket . **Qualifications:** + The ability to perform all listed duties and responsibilities ... successfully and safely + Experience using Maximo preferred **As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we** **offer employees a competitive salary and benefits package and we are always… more
- ProSphere Tek (Richmond, VA)
- …materials clean and free of obstacles and debris. + Coordinates and performs trouble- ticket resolution as assigned by task. + Evaluates, interprets, and delivers as ... required by task: pre-implementation drawings; redline drawings; as-built drawings; network diagrams; block diagrams; connectivity diagrams. + Works independently and with others and serves as a team member to accomplish tasks. + Performs inspections for IT… more
- General Dynamics Information Technology (Chantilly, VA)
- …troubleshooting actions, coordination, and resolution status + Communicate incident ticket : change request updates with managers, team members, service providers, ... customers, and stakeholders + Update incident: change documentation, configuration management database (CMDB), knowledge articles, training resources and other documentation + Conduct back-end device configuration, manage security settings, and protocols +… more
- Live Nation (Bristow, VA)
- …property thefts. + Calculate parking charges and collect fees from guests. + Issue ticket stubs, or place numbered tags on windshields, and give guests matching tags ... for locating parked vehicles. + Lift, position, and remove barricades to open or close parking areas. + Inspect vehicles to detect any damage. + Show CARE by participating in the venue's sustainability program which could include implementing programs that… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …a trusted advisor. + Supports weekend call rotation for any high severity ticket or critical incident response escalations. + Directs any personnel concerns to ... program leadership. **Minimum Qualifications** + BS in Computer Science or other technical discipline is preferred. + 3 years of operations experience providing application infrastructure support; 2 years performing system administrator support. **Clearance… more
- CoreSite (Reston, VA)
- …to resolve site issues based on agreed upon priorities. + Trouble Ticket Management + Work Order Completion Process + Infrastructure projects (Internal/Customer) ... including cage build-outs, overhead installations, rack and stack. + Navigate and utilize a CMMS system. + Use developed procedures to solve problems + Assist in asset and consumable inventory management. + Responsible for the tracking and proper labeling of… more
- House of Blues (Virginia Beach, VA)
- …car doors. + Calculate parking charges, and collect fees from guests. + Issue ticket stubs, or place numbered tags on windshields, and give guests matching tags for ... locating parked vehicles. + Lift, position, and remove barricades to open or close parking areas. + Inspect vehicles to detect any damage. + Show CARE by participating in venue recycling efforts before, during and after the show. + Other tasks assigned by the… more
- ManTech (Herndon, VA)
- …and creating strategies for service delivery optimization + Review and track ticket processes and metrics, working closely with functional leads ensuring tickets are ... closed properly and efficiently, identifying trends, highlighting risks, and working with the team to develop and implement mitigation approaches. + Develop, track, and monitor customer satisfaction surveys to support decision-making and continuously improve… more
- Chenega Corporation (Fort Belvoir, VA)
- …and resolve service requests. If the request cannot be resolved, escalate the ticket to the appropriate Task Lead. Coordinate with other Desktop Support teams for ... support with any baseline applications and services, as well as all system imaging. + Coordinate problem resolution with other groups and outside organizations, including other support contractors and hardware and software vendors. + Build new systems or the… more
- Cummins Inc. (Richmond, VA)
- …database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value ... that different perspectives and cultures bring to an organization. **Education, Licenses, Certifications:** Apprentice Trained Power Generation/ Electrical Technician (Preferred) Vocational diploma from relevant technical institution Current relevant… more