• Guest Services Attendant

    ASM Global (Vienna, VA)
    SUMMARYGuest Services Attendant will serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats. Assist with last ... ManagersServes as the first line for patron issues and concerns/issuesServe as ticket taker and/or usher distributing programs and escorting patrons to their… more
    ASM Global (12/30/25)
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  • Group Sales Representative

    ASM Global (Richmond, VA)
    …of events. MAJOR RESPONSIBILITIES: + Manage incoming patron calls, including inquiries, ticket exchanges, ticket fulfillment and customer service. + Make daily ... outbound calls to cultivate existing clients and generate new business possibilities. + Assist in maintaining and building group sales database along with interest in the Broadway In Richmond series. This could include working the Broadway table at events to… more
    ASM Global (12/30/25)
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  • AV Technician IV

    General Dynamics Information Technology (Falls Church, VA)
    …is not limited to: diagnostics, repair, maintenance, updates and installation. Review the ticket queue to identify issues that need to be addressed. Works through ... the ticket queue without intervening management direction (self-motivated). Resolves tickets within established SLAs. + Establishes and maintains high levels of… more
    General Dynamics Information Technology (12/24/25)
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  • Associate Service Desk Technician - Tier I (SCA…

    GovCIO (Richmond, VA)
    …ServiceNow ticketing portal for every call answered and according to defined ticket compliance requirements + Ask probing questions, listen, and record data capture ... platforms. + Familiarity with service desk tools and real-time ticket documentation (preferably ServiceNow). + Excellent customer service and communication… more
    GovCIO (12/19/25)
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  • Tier 3 Application Software Engineer

    SAIC (VA)
    …reproduce issues, validate fixes, prevent regression. + Clear, high-quality ticket documentation and customer communication. + Comfortable leading incident calls, ... end-to-end login flow. + Proven ability to manage and execute independently in a ticket -driven environment (ServiceNow or similar). + Must be a US Citizen and able… more
    SAIC (12/16/25)
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  • Network Engineer - Intermediate

    Oneida Technical Solutions (Fort Belvoir, VA)
    …infrastructure (including the Installation Campus Area Network (ICAN). + Uses Remedy ticket submissions for work assignments responding to critical and VIP tickets ... deal with C4IM customers, troubleshooting; DISA, and commercial vendors, using Remedy ticket submissions for all work assignments that deal with customers in support… more
    Oneida Technical Solutions (12/11/25)
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  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, ... infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …(via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, ... infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • SURTASS Field Support Team (FST) Network Lead

    V2X (Virginia Beach, VA)
    …to all C4I systems and networks onboard SURTASS vessels. + Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN / ... Variance (RFV), and develop schedules for implementation. + Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job… more
    V2X (12/04/25)
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  • Portfolio Operations Lead

    CACI International (Sterling, VA)
    …Champion special projects and technical upgrades. + Monitor Tier 2 and 3 support ticket queues to promote rapid response by all portfolio teams. + Report metrics, ... reports. + Responsible for operations support metrics and Portfolio service desk ticket queues. + Interact with Portfolio Owner, Service Delivery Manager and Hosting… more
    CACI International (12/02/25)
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