- Sciolex Corporation (Chantilly, VA)
- …to desktop computers, printers, scanners, or handheld devices + Create IT tickets using ticket -tracking software and update the status of each ticket as they ... successfully assist each user with their issues + Create training materials/references pertaining to computer troubleshooting and usage + Other duties as assigned Qualifications & Physical Requirements + A bachelor's degree in Computer Science, Information… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity maintenance, and technical guidance for Pentagon ... + Conduct trend analysis and performance monitoring and generate monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer… more
- ASM Global (Richmond, VA)
- …of events. MAJOR RESPONSIBILITIES: + Manage incoming patron calls, including inquiries, ticket exchanges, ticket fulfillment and customer service. + Make daily ... outbound calls to cultivate existing clients and generate new business possibilities. + Assist in maintaining and building group sales database along with interest in the Broadway In Richmond series. This could include working the Broadway table at events to… more
- ASM Global (Vienna, VA)
- SUMMARYGuest Services Attendant will serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats. Assist with last ... ManagersServes as the first line for patron issues and concerns/issuesServe as ticket taker and/or usher distributing programs and escorting patrons to their… more
- CACI International (Arlington, VA)
- …pending related tickets daily and provide regular updates according to DSS ticket management procedures. * Assist with troubleshooting and resolution of technical ... for efficiencies. * Able to plan and prioritize workload to ensure objectives and ticket SLA's are achieved in a timely manner. * Willing to learn new technologies… more
- Ensono (Richmond, VA)
- …project management documents, aligning projects with client and BU activity. Manage team's ticket queue and following up on aging tickets Provide risk assessment and ... similar ITSM tool, skills including Incident, Request, Change and Problem ticket workflows WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono is a place to… more
- TekSynap (Ashburn, VA)
- …analyzing machine-generated big data is preferred. + Creating and escalating cases via ticket management system + Answer and respond to security events reported via ... event management (SIEM) platforms, endpoint threat detection tools, security operations ticket management. **Overview** We are seeking an experienced **Cyber Defense… more
- Chenega Corporation (Fort Belvoir, VA)
- …queues and reallocate tickets to meet response time deadlines, including VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure ... at dedicated sites. + Ensure relationship tickets are related to the parent ticket and proper follow-up is performed once an incident is resolved. + Coordinate… more
- Ferguson Enterprises, LLC. (Norfolk, VA)
- …customer, which includes assistance with loading and unloading and ensuring delivery of ticket with material + Pick up customer returns, validating product match for ... credit requests + Perform daily pre-trip and post-trip inspections, fuel the truck as needed, and report any problems or issues to supervisor + Follow and implement all company safety policies and procedures + Assist warehouse personnel with pulling and… more
- Sunrise Senior Living (Fairfax, VA)
- …and tally meal count sheets for the Dining Service Coordinator. + Collect meal ticket money and account for and process money in accordance with internal business ... control procedures. + Organize and distribute mail to residents, Executive Director, and Department Coordinators. + Collect and distribute resident and community newspapers. + Post and display the Daily Menu on Menu Board. + Maintain resident form for… more