- Compass Group, North America (Arlington, VA)
- …attractive and tasty. Tastes all prepared food items. + Uses established ticket collection procedures during service. Responsible for records from area worked during ... service periods. + Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. + Keeps refrigerators and storerooms clean and neat. Ensures food and… more
- SAIC (VA)
- …by identifying and contributing information needed for knowledge base articles, ticket templates and outage procedures. Develop and maintain a positive working ... relationship with other employees, management, and other internal departments/organizations. Collaborate with others to find best possible solutions and work on projects as assigned. Ideal candidate will be pro-active, detail oriented and able to work… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …and ISDN networks in support of videoconferencing and A/V equipment + Trouble- ticket reports and maintenance of customer service profiles + Monitor construction ... activities and materials delivered to sites + Schedule punch walk with management and ensure punch list items are completed by subcontractors and other teams + Schedule final walk with management + Ensure all work meets or exceeds the specifications and… more
- InMotion Hosting (Virginia Beach, VA)
- …and onboarding hand-off + Respond to inbound calls, chats, and email/ ticket inquiries from prospective customers. + Consistently achieve and exceed individual ... and team KPIs. + Coach and mentor Sales Representatives on sales strategy, client communication, and closing techniques. + Evaluate sales calls, CRM usage, and lead handling to identify performance gaps and improvement areas. + Participate in hiring,… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …Confluence pages and interfaces + Manage JIRA Service Desk workflows and ticket routing to appropriate POCs + Maintain Configuration Management for SCSTE systems ... + Recommend versioning and tracking schemes aligned with industry and military standards + Capture stakeholder requirements and develop internal ticketing solutions + Develop briefing materials for SCSTE Working Groups and reviews + Administer and maintain the… more
- Insight Global (Herndon, VA)
- …members closely interact with the customer to achieve system objectives, provide ticket updates, and system status updates. They will be responsible for maintaining ... the infrastructure that is developed, patching, and creating playbooks to make processes easier, faster, and more efficient. Tier 3 members are expected to be on-call for a week at a time approximately 4 -- 6 times a year. This is a fully remote role working… more
- Burlington (Fairfax, VA)
- …and convey shipments from the shipping/receiving platform to backroom + Process, ticket , store, move, and display merchandise + Stock, organize and present new ... merchandise on the sales floor + Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. **If you ** are excited to deliver great values to… more
- Siemens (Chantilly, VA)
- …on all automation system types Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules ... Maintain complete and accurate documentation of services performed and generates reports within Siemens tools Provide instructions to customer personnel regarding proper system operations and assists with training Identify and reports system discrepancies,… more
- General Dynamics Information Technology (Fairfax, VA)
- …and sentiment analysis + Build an agentic framework enabling service ticket management, account administration, and intelligent journey orchestration **WHAT YOU'LL ... NEED TO SUCCEED:** + Bachelor's degree in a related field and 5+ years of relevant experience or equivalent years of experience + Experienced data scientist who contributes beyond modeling - facilitating collaboration, guiding teams through uncertainty, and… more
- The MITRE Corporation (Mclean, VA)
- …+ Follow defined Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution. + Educate and guide ... MITRE employees in using MITRE tools, technology, and the information and knowledge infrastructure effectively. + Collaborate with other Service Desk employees on problems, process and procedure, special projects and other issues of importance to the Service… more
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