- General Dynamics Information Technology (Fairfax, VA)
- …with developers when necessary.** **Track, monitor and report progress on JIRA ticket assignments in daily Scrum Sessions.** **Track defects and reporting key ... metrics for proactively identifying areas for improvement relating to performance, security, data integrity and reliability of the system.** **Provide input toward reports conveying test results and findings to technologists and other stakeholders, such as… more
- IBM (Herndon, VA)
- …response, and reporting * Security Reporting * Vulnerability Analysis * SOC ticket queue management * Document actions taken and analysis in the authorized ... ticketing system to a level of detail where the actions taken and analysis are capable of being systematically reconstructed. * Security documentation review and updates * Proactive threat hunting **Required technical and professional expertise** * Security +,… more
- Red River (Chantilly, VA)
- …clearly and on time. + Prioritize tasks based on urgency, business impact, and ticket aging to stay on top of a fast-moving workload. + Support multiple clients ... across different time zones, environments, and technologies - flexibility and adaptability are key. + Collaborate closely with your teammates, share information, and assist others when needed to ensure the team's overall success. + Escalate recurring or… more
- Deloitte (Richmond, VA)
- …presentation development, athlete negotiations, coordination of executive speaking engagements, ticket management, and other areas as assigned. Qualifications - ... Required: + Minimum 10+ years of relevant experience (sponsorship, sports activation, etc.) + Bachelor's Degree in Marketing or related field + Limited immigration sponsorship may be available Preferred: + Experience with sponsorship property reviews/approvals… more
- Amazon (Arlington, VA)
- …reporting, measurement, trend analysis, audits, business review input, and support ticket management, when needed * Develop and manage cross-functional project plans ... to meet commitments and objectives * Leverage available data sources to monitor existing metrics, develop and propose new metrics and to analyze, evaluate, and measure impact to the business * Collaborate with cross-functional teams on generation of reports… more
- TEKsystems (Ashburn, VA)
- …disassembly and asset tagging + Support hardware troubleshooting and break/fix ticket resolution + Assist with equipment deployment and inventory management + ... Collaborate with team members to ensure timely and accurate project completion Qualifications: + Previous experience in a data center environment preferred + Familiarity with decommissioning processes and hardware handling + Basic understanding of IT… more
- Towne Park (Charlottesville, VA)
- …from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey ... and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35% **The total amount of time for all functions of the… more
- ManTech (Herndon, VA)
- …or exceed requirements + Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and ... efficient closure of tickets **Minimum Qualifications:** + Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of… more
- CoreSite (Reston, VA)
- …that the cooling system is operating at its highest efficiency. + Trouble Ticket and Remote Hands Management + Fiber and Copper cabling terminations + Circuit ... path creation and verification + Coordinate and oversee power installations and upgrades + Work Order Completion Process + Infrastructure projects (Internal/Customer) + Cage and Cabinet Build-Outs + Overhead Installations + Rack and Stack + Use developed… more
- Lumen (Herndon, VA)
- …Provide NOC support to apply Lumen transport expertise to ensure trouble ticket accuracy. + Develop strong relationships with colleagues and stakeholders to enhance ... teamwork, trust and transparency. + Experience in analyzing problems to determine root cause and implementation of corrective actions is required. + Must be able to provide accurate written and verbal communication. + Ability to provide the proactive status of… more
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