- House of Blues (Bristow, VA)
- …of cash handling policies and procedures + Balancing and reconciling daily/nightly ticket sales + Assist Manager /Supervisor in reconciliation of cash drawers ... to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun...and ticket stock + Assist Manager /Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic,… more
- Deloitte (Richmond, VA)
- DTickets Program & Operations Manager Office Meetings Center of Excellence Position Summary DTickets Program & Operations Manager drives the development, ... and administration, monitoring and analysis of programs and initiatives. The operations leader collaborates with multiple key stakeholders to support the goals… more
- Prime Therapeutics (Richmond, VA)
- …fuels our passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides ... administrative oversight and management of rebate operations team and is responsible for directing day to day operations within the rebate department. Solution… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Operations Manager ** to join our team in **Washington, DC.** This is a hybrid ... with 4 days onsite and 1 day remote. The **Desktop Support Services Operations Manager ** oversees the holistic execution of related and overlapping activities… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of the ... of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the program's executive… more
- ManTech (Chantilly, VA)
- …of degree + 7+ years of relevant work experience (Project Management or Cyber Operations Manager ) + Experience managing or leading small to medium sized teams ... ManTech seeks a motivated, career and customer-oriented ** Manager , Technical Project Management** to join our team...baseline using Jira and related services + Manage incident/request ticket queues through ServiceNow and various ticket … more
- TekSynap (Arlington, VA)
- …and continuous improvement initiatives. + Provide oversight for service desk operations , ensuring 24x7x365 coverage for critical and high-priority incidents. + ... service desk metrics, including average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call...Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a ... complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical...entry (POEs) into the United States. The Help Desk Manager will provide oversight to the Level II services… more
- TekSynap (Arlington, VA)
- …external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution (FCR). + ... VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies and industry… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This is a hybrid ... onsite and 1 day remote The **End User Services Manager ** oversees the execution of related and overlapping activities...outcomes of the value stream + Work closely with operations teams and others to maintain focus on key… more