- Proctors Collaborative (Schenectady, NY)
- …monthly organization credit card transactions. . Prepares monthly reconciliations from ticketing and donation system to accounting system to ensure accurate ... reporting. . Assist in cash flow management including upcoming cash requirements. . Assists with annual audits, tax returns, and government filings for multiple entities. . Assists with monthly financial reporting. . Provides redundancy for Accounts… more
- New York Road Runners (New York, NY)
- …pro athlete hotel operation for each pro athlete event + Support the travel purchase/ ticketing of pro athletes for NYRR events + Assist with award distribution + TCS ... New York City Marathon + Oversee the Pro Athlete Finish Tent hospitality operation for the TCS New York City Marathon + Manage team accreditation needs + Manage sub-elite operation for TCS New York City Marathon -main point of contact for sub-elites, track… more
- Transdev (Garden City, NY)
- …with attention to detail. + Experience with remote support tools and ticketing systems. + IT certifications (eg, Network+, CompTIA A+, Microsoft Certified ... Professional) are a plus. + Knowledge of networking concepts and protocols is desirable. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this… more
- GE Vernova (Rochester, NY)
- …ability to analyze and resolve problems. + Experience in customer support ticketing tools. + Familiar with Power utility and industrial environments The base ... pay range for this position is 88,600.00 - 110,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This role is also eligible for a 10% variable incentive bonus.… more
- Herkimer County Community College (Herkimer, NY)
- …Support Technician. The Technology Support Technician responds to support requests via ticketing systems, phone calls, and emails including but not limited to ... computer setup and configuration, audio/video equipment setup and configuration, hardware and software troubleshooting, end user training, communication with vendors for product research and support where directed. Major Responsibilities: + Troubleshoot and… more
- Nestle (Bohemia, NY)
- …customer service experience or equivalent experience is preferred. + Experience with a ticketing / CRM system is strongly preferred. + Proficiency with MS Office ... Suite and phone system is a plus. + SalesForce experience is nice to have. + Ability to sit/stand at desk for daily shifts with a headset and finger dexterity for typing, required. + High-speed internet with quiet and dedicated works space. + Experience in… more
- Custom Computer Specialists (Hauppauge, NY)
- …issues, VPN access) + Document incidents, resolutions, and procedures in the ticketing system (eg, ServiceNow, ConnectWise) + Assist with patch management, endpoint ... protection, and system updates + Participate in rotating on-call schedule, including occasional nights and weekends Required Qualifications: + 1-2 years of experience in a technical support, help desk, or NOC environment + Familiarity with Windows 10/11 and… more
- Kyndryl (Rye Brook, NY)
- …Virtual Platform Engineering, DaaS Citrix, Omnissa, Microsoft + Service Desk ticketing , telephony, and resource allocation tools (eg, ServiceNow, BCM Remedy Helix). ... + Azure Active Directory and Azure Virtual Desktop Services. + Copilot and Gen Ai Capabilities preferred. **Required Education** + High School Diploma/GED **Preferred Education** + Bachelor's Degree The compensation range for the position in the US is $134,160… more
- Justworks (New York, NY)
- …inquiries and issues generated by our Customer Success team and internal ticketing system. + Support the implementation of process improvements and system ... enhancements across the unemployment operations workflow. + Assist senior team members in building out internal resources such as help articles, training materials, and best practice documentation. + Audit, verify, and protest erroneous unemployment benefit… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …is a plus. + Proficiency in service desk software and IT ticketing systems. + Demonstrated experience in effective communication, leadership, customer service, and ... problem-solving skills are highly desirable. + Experience managing performance metrics and reporting a plus. + Ability to lead through change, manage multiple priorities, and work under pressure. + Healthcare IT experience, including knowledge of HIPAA… more