- Comcast (New York, NY)
- …prioritized. + Advanced experience with a CRM (Customer Relations Management) ticketing system, ie Zendesk, Great Plains, Service Cloud, Jira, ConnectWise, Autotask, ... etc. + Demonstrable experience understanding technical and engineering concepts, and translating them in simplified form. + Experience hiring, training, and preparing junior team members for success. + A service mind-set coupled with a deep need to solve… more
- New York State Civil Service (Rochester, NY)
- …and System Center Configuration Manager (SCCM), as well as familiarity with ticketing and asset management systems.The ideal candidate will possess strong analytical ... and troubleshooting skills, particularly in diagnosing complex audio and video signal flow issues. Some travel to court locations will be required for emergency response, equipment replacement,and minor on-site repairs. Additional responsibilities may include… more
- City of New York (New York, NY)
- …analytics and reporting using PowerBI, log and track software issues into ticketing system; and provide basic training for DDC applications. Authorization to work ... in the United States is required for this position. NYC Department of Design and Construction does not provide sponsorship for international employees for visa applications, extensions or status changes, including STEM/OPT visas. Applicants are responsible for… more
- Atlas Technica (New York, NY)
- …Responsibilities: + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules ... and guidelines of the organization + Adherence to strict change control procedures Requirements: + 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) + End User Support / Desktop Support: Microsoft Windows, Microsoft… more
- Burlington (New York, NY)
- …to the Buying team, setting up new vendors with routing guides and pre- ticketing information. + Collaborate for success; teamwork is key to success and you ... will work with several functional areas within the department for input, ideas, and to execute your assignments. **You'll Come With** + Bachelor's degree in a relevant field (Merchandising and/or Business). + Advanced proficiency in Microsoft Excel including… more
- MUFG (New York, NY)
- …skills, problem solving, and conceptual thinker **Desirable Skills:** + Worked with a ticketing system (eg ServiceNow) + Use Jira to track and Confluence to document ... work **Education:** + Bachelors' degree in related fields and/or equivalent work experience equally preferable. **Job Location:** As per MUFG's Location & Return to Office Strategy policy, must work onsite out of 1251 Avenue of the Americas, New York, NY… more
- Bassett Healthcare (Cooperstown, NY)
- …etc. Competently, uses dietary software for patient diet information, ordering and ticketing . Adheres to all cash handling guidelines. + Performs a variety of ... customer, food and sanitation related activities, troubleshooting as necessary. + Develop and maintain 100% of the time excellent communication skills with patients, customers and coworkers. Respond to patient and customer issues and concerns in a timely… more
- Kohl's (Levittown, NY)
- …and brand standards + Execute pricing activities (eg, price changes, sign changes, ticketing ) accurately and efficiently + Follow and ensure adherence to all product ... protection standards, guidelines and company policies implemented to minimize product loss + Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards as directed by store leadership +… more
- NTT DATA North America (Varick, NY)
- …software, and consumables. + Ticket and workload management utilizing customer provided ticketing system. + Physically able to lift and move hardware. Basic ... Qualifications: + Must have at least at least 3 years of experience desktop support experience including: + Hands on experience with workstation hardware, including assembly, troubleshooting and components replacement. + Hands on experience with installation,… more
- American Express Global Business Travel (Albany, NY)
- …VIP Servicing in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel + Passion for excellence in client ... service, including proactive anticipation of needs + Native GDS expertise (Sabre) + Professional communication (written and verbal) + Extreme attention to detail and laser focus to achieve all task provided + Act with integrity, and look after personal… more