- Barnes & Noble (New York, NY)
- …analysis and reporting. * Knowledge of Smartsheet, Service Channel or other ticketing & supply channel software * Experience with projects in multiple technologies, ... functions, and industries. * Able to travel up to 10%. EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry,… more
- Colossal Contracting, LLC (Albany, NY)
- …direct supervision or detailed direction. + Experience with using and managing Remedy ticketing systems. + Candidates must be able to work on-site at client sites ... in the surrounding geographical region. + Technical Certifications including but not limited to: A+, Net+, CCNA + Active DOE Q Clearance or DOD Secret Clearance required. Can hold up to TS/SCI. Travel Periodic travel to worksites in the same geographical… more
- University of Rochester (Rochester, NY)
- …database versions and configurations. Coordinates with internal teams and support ticketing systems to address routine database requests. Other duties as assigned. ... **MINIMUM EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of relevant experience required + Or equivalent combination of education and experience The University of Rochester is committed to fostering, cultivating, and preserving an… more
- Stark Tech Group (Buffalo, NY)
- …of Windows, Linux, and macOS environments. + Familiarity with CRM systems, ticketing platforms, and cloud services. + Working knowledge of network fundamentals and ... protocols. + Strong communication and customer service skills required. + Ability to adapt and be flexible in a changing environment. + Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment. Working with us Our… more
- Health Advocates Network (Albany, NY)
- …audit functions and related processes. * Have a working knowledge of the BSC ticketing system. * May assign work to lower-level processing staff, as needed. * ... Consistently provide quality customer service to all BSC customers. Experience: Either 1: A high school diploma and three years of full-time experience processing business, finance or human resource transactions. Or 2: 60 semester credit hours of college-level… more
- Zones LLC (New York, NY)
- …and video conferencing tools. + Respond to service requests and incidents via ticketing system, phone, and email. + Document issues, resolutions, and procedures in ... the IT knowledge base. + Collaborate with IT teams to ensure timely resolution of technical problems. + Assist in the setup and support of meetings, presentations, and events requiring AV equipment. + Maintain inventory of AV and IT support equipment. +… more
- University of Rochester (Rochester, NY)
- …information related to ordering, invoicing, and replenishment. + Manages ticketing database, requesting additional information as needed or completing requests ... to keep lists up to date. Assists in maintaining vendor database information (ASC). Other duties as assigned. **MINIMUM EDUCATION & EXPERIENCE** + Bachelor's degree in social or technical field and 1 year of Pharmacy and/or 340B experience required + Or… more
- Savers | Value Village (Tonawanda, NY)
- …for complex hand-eye tasks, including keyboarding and merchandise ticketing /movement activities. + Continuous standing, frequent walking, stooping,bendingand ... twisting and occasional kneeling needed to stack and/or stock product(s) on display racks. FLSA: Exempt Travel: Will periodically need to drive to meetings or other stores for business purposes. Location: 2309 Eggert Road, Tonawanda, NY Savers is an… more
- Compass Group, North America (New York, NY)
- …their own. *Ensure all issues are logged and reported through the appropriate ticketing system; take ownership for effective follow up and resolution to the issue. ... *Provide support with allocating storage for employees and assist with missing personal items and equipment. *Monitor employee adherence to workplace policies, including desk check-in, clear desk policy, neighborhood seating, etc. and work to resolve issues… more
- Legal Services of the Hudson Valley (White Plains, NY)
- …and documentation. Helpdesk Management (As Needed) + Assist in managing helpdesk ticketing systems. + Monitor and prioritize incoming support requests. + Ensure ... timely resolution and communication with end users. + Escalate complex issues appropriately. Special Projects + Participate in IT-related projects as assigned, including system upgrades, equipment deployments, and documentation initiatives. + Collaborate with… more