- Monroe Community College (Rochester, NY)
- …problems, authentication errors, and data synchronization issues + Use an online ticketing system to receive, update, and track support requests + Contact external ... vendors to schedule repair services (eg, printers) + Work with external vendors for Return Merchandise Authorization for equipment under warranty FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS: Good knowledge of computer… more
- Kohl's (Port Chester, NY)
- …pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support the training of ... associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards + Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible… more
- JPMorgan Chase (New York, NY)
- …our Client Engagement/Events and Sponsorship teams, manage Sports and Entertainment ticketing processes, and oversee field-led marketing event activities. You will ... ensure compliance with Commercial Bank Marketing standards and best practices, manage marketing activities for Commercial Real Estate, and collaborate with Business Support Associates and Executive Assistants across Lines of Business to ensure accurate data… more
- Mastercard (Harrison, NY)
- …* Escalation and Communication * Cost Management * Service Desk and Incident Ticketing * SLA and KPI Adherence * Knowledge management Review and provide inputs ... on design and architecture of cloud Products Support Kubernetes Platforms such as EKS, AKS and Open Shift Additional responsibilities Supporting application teams deployed on Cloud Platforms Troubleshoot day to day issues on the cloud Ensuring safety and… more
- Nazareth University (Rochester, NY)
- …data. Respond to Service Requests and Tickets : + Monitor the IT ticketing system and respond to assigned requests and incidents. + Provide high-quality support ... to faculty, staff, and other stakeholders. Contribute to Business Continuity and Disaster Recovery: + Assist in maintaining and testing disaster recovery and business continuity plans for virtual systems and storage infrastructure. On-Call Rotation: +… more
- Public Consulting Group (Albany, NY)
- …technician. + Record, track, and document the Incidents and requests in the ticketing tool. Ensure all successful and unsuccessful decisions made, and actions taken, ... through to final resolution have been captured in the ticket. + Apply appropriate troubleshooting techniques. + Access knowledge bases, and frequently asked questions resources to aid in problem resolution. + Identify and learn appropriate software used and… more
- City of New York (New York, NY)
- …who need support and assistance using various platforms, including our internal ticketing system, email, phone and screensharing; - Using exceptional writing skills ... and communication, convey information to internal and external stakeholders, including other MOCS units, nonprofits, City agencies, and City Council; - Determine when issues should be referred to peers or other units and/or escalated to managers; - Record user… more
- City of New York (New York, NY)
- …- Communicate with stakeholders using various platforms including our internal ticketing system, email, phone and screensharing; - Troubleshoot issues by utilizing ... materials, research, creative thinking and problem-solving skills; - Using exceptional writing skills and communication, research and convey helpful information to stakeholders and vendors who need support and assistance; - Determine when issues should be… more
- Western Digital (Albany, NY)
- …Partners Online, Best Buy Partner Portal), Chargeback management tools or internal ticketing systems. + Experience in ERP systems (Oracle, SAP) and Transportation ... Management Systems (OTM) **Skills:** + Strong analytical and problem-solving skills with a high degree of accuracy. + Excellent communication and collaboration abilities across multiple departments. + Knowledge of EDI transactions and chargeback dispute… more
- The Salvation Army (Syracuse, NY)
- …+ Assist moving the donations to the sorting table as needed. + Assist ticketing merchandise as needed. + Assist with running clothing racks as needed. + Runner ... + Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category and color order. + Straighten and maintain the clothing racks of the departments as assigned. + Rag out merchandise in accordance… more