- Episcopal SeniorLife Communities (Rochester, NY)
- …various network and telecommunications problems. + Work on inventory and ticketing systems to increase communications. + May require interaction with Residents ... of ESLC. OTHER DUTIES + This intern description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the internship. Duties, responsibilities, and activities may changes at any time with or… more
- The Raymond Corporation (East Syracuse, NY)
- …* College or technical degree. * SAP, ServiceNow or similar CRM Ticketing System experience. * Enthusiasm for continuous improvement (kaizen mindset) and process ... innovation. Where and When You’ll Work: * This is an in-person role located at our East Syracuse location—ideal for those who thrive in a hands-on, team-oriented environment. What Your Total Compensation & Benefits Package will look like: Salary - $60,400 -… more
- NYSERDA (Albany, NY)
- …stack in question. + Experience with automated testing tools. + Experience with a ticketing system such as Jira. + Experience in a DevOps or Continuous Integration / ... Continuous Development (CICD) environment. Please submit two files, one for your cover letter and another for a resume. Please note that during the application process, you may be prompted to opt-in to Artificial Intelligence ("AI") scoring. This is an… more
- Skidmore College (Saratoga Springs, NY)
- …concerts per academic year + Oversee all aspects of production and ticketing for dance department events/curriculum and collaborate with department production and ... administrative team + Oversee and implement safety policies and protocols for the dance center, dance theater, and all productions + Maintain and improve dance center facilities and equipment; coordinate building maintenance + Hire, train, and manage student… more
- FirstLight Fiber (Albany, NY)
- …call queue. Responsible for documenting information on all incoming calls in a ticketing system to track issue counts and response and resolution time. * Responsible ... for taking calls from external departments and collaborate in troubleshooting where that be with Field Services or back-office Engineering. * Trouble ticket handling (create, resolve, escalate and directing through to resolution). * Responsible for triage… more
- Capgemini (NY)
- …Microsoft Exchange (on-prem and Office 365 cloud), A/V equipment, Helpdesk ticketing systems (ie ServiceNow), hard drive encryption products (ie Apple Filevault, ... PGP, Credant), enterprise backup products (ie Connected Backup), SAP, SCCM, Microsoft deployment tools, network printing, consumer/home/soho network equipment (ie routers, switches, wireless access points, powerline ethernet adapters, etc.) **Life at… more
- GovCIO (Albany, NY)
- …+ Create, update, and track service requests/incidents within the ticketing system, and assist with maintaining/updating support documentation. + Support ... Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as MS Office and Windows 10. **Qualifications** + High School with 3 - 6 years IT support (or commensurate experience) + Active Secret clearance with ability to… more
- CompuCom (Getzville, NY)
- …Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues + Communicates with customers ... at all levels of technical and non-technical skill sets + Follow-up with end users to provide status updates as per service level guidelines (SLA's) + Elevates complex and/or high priority problems they cannot solve to the appropriate support groups for… more
- ASM Global (Buffalo, NY)
- …data analytics, marketing and holistic revenue generation across hospitality, partnerships, ticketing , and suites sales. Legends is proud to represent and support ... the Bills during this historic moment in Western New York and is focused on delivering the most fan-experience driven stadium in the National Football League. THE ROLE The Event Sales Manager will be responsible for generating private event revenue from sales… more
- US Tech Solutions (New York, NY)
- …and resolving technical escalations, with proficiency in incident management and ticketing systems (eg, JIRA, Buganizer). + Exceptional communication and stakeholder ... management skills, with the ability to bridge technical and non-technical teams. + Demonstrated experience in writing and maintaining technical documentation, SOPs, and data-flow diagrams. **Skills:** + Data integration, data quality management + JSON, XML,… more