• Business Services Center Representative 1 - VID

    New York State Civil Service (Albany, NY)
    …functions and related processes.* Have a working knowledge of the BSC ticketing system.* May assign work to lower-level processing staff, as needed.* Consistently ... provide quality customer service to all BSC customers.The Business Services Center (BSC) was established in September 2012 to make Human Resources and Finance transaction processing consistent across New York State government agencies. Since its inception, the… more
    New York State Civil Service (05/20/25)
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  • Senior Program Manager - Governance, Risk,…

    MongoDB (New York, NY)
    …performance metrics to Governance, Risk, and Compliance stakeholders + Utilize ticketing systems and workflows to monitor internal Governance, Risk, and Compliance ... activities to maintain project timelines and objectives + Develop, update, and maintain documentation for MongoDB's public sector cloud customers + Provide guidance and training to team members + Educate employees on cybersecurity best practices and compliance… more
    MongoDB (05/20/25)
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  • IT Service Specialist 2

    City of New York (New York, NY)
    …and security patches. - Log, track, and document issues using in-house ticketing system. - Troubleshooting VPN, remote desktop, and cloud-based services (M365). - ... Liaising with application vendors and internal development teams to report and escalate issues and track their resolution. COMPUTER ASSOC (TECH SUPP) - 13611 Qualifications 1. A baccalaureate degree from an accredited college or university and two years of… more
    City of New York (05/18/25)
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  • Senior IT Analyst

    Robert Half Technology (New York, NY)
    …audio/video systems. * Manage IT service requests and calls through a ticketing system, ensuring all tasks are documented and resolved efficiently. * Ensure ... adherence to organizational policies and best practices in all technology-related activities. * Take a lead role in global IT projects, from planning to implementation, ensuring adherence to best practices. Requirements * Proven experience with Microsoft… more
    Robert Half Technology (05/15/25)
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  • College Aide

    City of New York (New York, NY)
    …analytics and reporting using PowerBI, log and track software issues into ticketing system; and provide basic training for DDC applications. Authorization to work ... in the United States is required for this position. NYC Department of Design and Construction does not provide sponsorship for international employees for visa applications, extensions or status changes, including STEM/OPT visas. Applicants are responsible for… more
    City of New York (05/15/25)
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  • Director of User Support

    City of New York (New York, NY)
    …financial regulations and practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of telecommunications systems, IVR and IVR ... Reporting systems - Proficiency in Microsoft Office Excel, Word, Access and PowerPoint - Must currently be a City employee who is permanent in the title of Administrative Staff Analyst or a comparable title. Additional Information: O-025 To Apply: Applicants… more
    City of New York (05/14/25)
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  • Systems Engineer - Dedicated

    Atlas Technica (New York, NY)
    …Responsibilities: + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules ... and guidelines of the organization + Adherence to strict change control procedures Requirements: + 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) + End User Support / Desktop Support: Microsoft Windows, Microsoft… more
    Atlas Technica (05/14/25)
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  • Unit Clerk

    City of New York (New York, NY)
    …and/or reasonable accommodations. - Records client's arrival in the electronic ticketing system and/or manual assignment system. Provides forms and instructions to ... the client; Prepares and/or creates and prepares electronic case folders for interview. Issues client appointment receipt. Ensures all brochures and pamphlets are updated and available to clients. - Perform other routine clerical functions such as filing,… more
    City of New York (05/14/25)
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  • Manager, Business and Legal Affairs

    Live Nation (New York, NY)
    …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to… more
    Live Nation (05/11/25)
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