- Burlington (Brooklyn, NY)
- …stocked with the merchandise our customers want! Daily tasks include receiving, ticketing , sorting, and moving merchandise into and throughout the store quickly, ... efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company. **Responsibilities:** + Receive freight and… more
- H&R Block (Hicksville, NY)
- …the district + Document hardware problems and their resolution within the ticketing system + Maintain up-to-date technical knowledge of the department's supported ... products and systems + Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team Education: + High school diploma or equivalent Work Experience: + Knowledge of Outlook and Microsoft Suite… more
- HTC Global Services Inc (Brooklyn, NY)
- …tasks. + Familiarity with ServiceNow, Remedy, Zendesk, or other IT ticketing systems. + Intermediate to advanced proficiency in Microsoft Office applications. ... + Experience supporting EMR systems and clinical workflows is highly desirable. Preferred Experience (a plus): + Experience with CrowdStrike (endpoint protection) + Experience with Rapid7 (vulnerability management and security analytics) + Experience with… more
- Insight Global (New York, NY)
- …- 2+ years experience as a Level 1 helpdesk associate - Experience using ticketing systems to troubleshoot hardware and software issues in Office 365 - Access ... control experience with GPO or AD Groups -Experience using MS Teams and other platforms ex. Slack, Zoom, etc. -Recent hands-on experience supporting dial-in conference rooms to connect virtual users -experience working through windows 11 migration more
- Arrow Financial Corporation (Glens Falls, NY)
- …Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective prioritization skills and ability ... to manage multiple tasks while meeting deadlines > Strong communications skills, both written and verbal; comfortable communicating, presenting, and collaborating with vendors, co-workers, and management one-on-one or in group settings > Solid problem-solving… more
- US Physical Therapy (Uniondale, NY)
- …face-to-face interactions. + Complete assigned requests and incidents based on a ticketing system in a timely manner. + Provide technical support for workstations, ... laptops, printers, computer peripherals, and mobile devices, including Windows systems. + Provide support for enterprise applications and cloud-based services with a heavy emphasis on MS365. + Provide technical support for meetings, events, and presentations… more
- Oracle (Albany, NY)
- …to take on new challenges in building a brand new highly available and scalable ticketing platform used for all cloud operations. As a Senior Member on this Team, ... you will be contributing to the effort in defining, designing, and delivering the platform using latest technologies on OCI. You will partner with product team, learn about the existing challenges, and influence the vision and direction. You will be… more
- Oracle (Albany, NY)
- …and response workflows, including automation of alarm triage and escalation ticketing integration, or in-house tools. + Coordinate deployment and lifecycle ... management of SOC/LAC platforms globally, ensuring all sites are equipped, trained, and supported for 24/7 operations. + Oversee automation of reporting, KPI tracking, and compliance documentation for all alarm events and operational incidents. + Analyze… more
- Oracle (Albany, NY)
- …Troubleshoot & Replace Network Switch equipment + You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud ... service owners and teams. + Documentation of activities and build/modify SOPs + Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables. + System power supplies and cabling install, fix and repair + You should be able to execute small… more
- Datrose (Albany, NY)
- …audit functions and related processes. * Have a working knowledge of the BSC ticketing system. * May assign work to lower-level processing staff, as needed. * ... Consistently provide quality customer service to all BSC customers. Experience: Either 1: A high school diploma and three years of full-time experience processing business, finance or human resource transactions. Or 2: 60 semester credit hours of college-level… more