- Knowledge Builders Inc. (Albany, NY)
- …audit functions and related processes. + Have a working knowledge of the BSC ticketing system. + May assign work to lower-level processing staff, as needed. + ... Consistently provide quality customer service to all BSC customers. Experience: Either 1: A high school diploma and three years of full-time experience processing business, finance or human resource transactions. Or 2: 60 semester credit hours of college-level… more
- Bard College (Annandale On Hudson, NY)
- …experience + Experience in college environments + Familiarity with Helpdesk ticketing applications such as WebHelpdesk + Familiarity with Google Workspace and ... Microsoft Office Suite + Familiarity with video conferencing applications such as Zoom and Google Meets Application Instructions To apply, please submit a cover letter, resume, and three professional references to Interfolio at… more
- American Express Global Business Travel (New York, NY)
- …specific focus on international honeymoons + Minimum 5 years Sabre (booking & ticketing ) experience + AXUS and ClientBase experience + College degree, preferably in ... Travel & Tourism or related field + Experience working as part of a team + Passion for excellence in client service + Exceptional professional communication, written and verbal + Detail-oriented with the ability to act with integrity regarding personal and… more
- Oracle (Albany, NY)
- …+ Demonstrated experience implementing workflow automation for deployment, support ticketing , diagnostics, update delivery, and user onboarding/offboarding. + Proven ... track record integrating hardware platforms into enterprise PIAM or badging systems, using industry API standards and connector frameworks. + Experience with change management, vendor partnerships, contract negotiation, and SLA oversight. + Working knowledge… more
- Oracle (Albany, NY)
- …of the following technologies: Jenkins, Grafana, CI/CD, Docker/Kubernetes, Jira Ticketing System **Preferred Qualifications** + Direct experience with OpenBMC or ... other BMC firmware platforms. + Familiarity with hardware management and embedded systems testing. + Experience in writing ETL pipelines, designing and developing dashboards to meet business requirements. Working with Analytics tools like Oracle Analytics… more
- Oracle (Albany, NY)
- …and infrastructure dependencies. + **Work Management Systems:** Familiarity with ticketing tools like **Jira** or **ServiceNow** for efficient issue tracking ... and resolution. + **Problem-Solving & Analytical Thinking:** Excellent troubleshooting abilities to manage high-severity issues and maintain operational continuity. + **Effective Communication:** Strong interpersonal and communication skills, with the ability… more
- American Express Global Business Travel (Albany, NY)
- …Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel + Passion for excellence in client ... service, including proactive anticipation of needs + Native Sabre GDS expertise + Professional communication (written and verbal) + Attention to detail + Act with integrity, and look after personal traveler information + Possess a strong understanding of the… more
- City of New York (New York, NY)
- …with the Community Liaison of Facilities to ensure alignment between ticketing data (ServiceNow) and broader project priorities. Provide regular updates and ... briefings to DYCD leadership and stakeholders on project status, risks, and next steps. Compliance, Budget, and Reporting Ensure all projects comply with City, State, and Federal regulations, including safety, ADA, and procurement requirements. Support budget… more
- LEGOLAND (Goshen, NY)
- …in a timely manner. + Log and manage all support requests via internal ticketing systems. + Respond appropriately to alerts and communications from the wider IT ... teams throughout "Team Digital". + Provide technical support for all end user computing devices including but not limited to laptops, desktops, cell phones, tills, ipads/tablets, printers, scanners and other devices + Assist with end user technical… more
- Binghamton University (Binghamton, NY)
- …or general help utilizing various communication tools, including the ITS ticketing system (TeamDynamix). + Designing and creating new research services, such ... as enabling confidential research by creating a secure environment on campus (NIST 800-171, CMMC). + Collaborating with ITS staff and research faculty to review security requirements for research data use agreements or grants. + Drafting, reviewing, and… more