- Binghamton University (Binghamton, NY)
- …includes, but is not limited to, answering inquiries via phone, email, chat, ticketing system, and the like. + Provides direct circulation services, such as checking ... materials in/out, including course reserves and shelving and paging of materials. + Contributes to the successful direct delivery of library services, such as, but not limited to, technology checkout, basic technology troubleshooting, room and equipment… more
- Molina Healthcare (Buffalo, NY)
- …works with other business partners to resolve and communicate solutions as needed. ( ticketing ) + Responsible for communicating and following up on files delayed by ... state or issues with a file that require state involvement + Partners with vendor management team and the external vendor to ensure service level agreements and regulatory requirements are met + Considers (thinking bigger picture) downstream and upstream… more
- S&P Global (New York, NY)
- …any OSTTRA-wide incident impacting our clients. + Case manage using salesforce as our ticketing tool. + Act as the primary liaison for aiding our clients through ... post-incident recovery. + Be available to attend onsite client meetings and client requested review sessions. + Work with various internal groups (Product/Project management, Development, Quality Assurance, IT, managed services, compliance sales) in different… more
- City of New York (New York, NY)
- …vendors, agencies, and the community, responding to incoming inquiries - - through our ticketing system - - related to MOCS systems as well as procurement and ... contracting processes, while providing support for screening and onboarding vendors to technology platforms, helping to maintain learning resources, and implement a variety of proactive communications strategies. All Analysts aim to provide clear, accurate and… more
- City of New York (New York, NY)
- …vendors, agencies, and the community, responding to incoming inquiries - - through our ticketing system - - related to MOCS systems as well as procurement and ... contracting processes, while providing support for screening and onboarding vendors to technology platforms, helping to maintain learning resources, and implement a variety of proactive communications strategies. All Analysts aim to provide clear, accurate and… more
- Live Nation (New York, NY)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- Bassett Healthcare (Oneonta, NY)
- …etc. Competently, uses dietary software for patient diet information, ordering and ticketing . Adheres to all cash handling guidelines. Performs a variety of ... customer, food and sanitation related activities, troubleshooting as necessary. Develop and maintain 100% of the time excellent communication skills with patients, customers and coworkers. Respond to patient and customer issues and concerns in a timely manner… more
- Cognizant (Manhattan, NY)
- …the following skillsets: . Field Support . Problem Solving . ServiceNow, Ticketing system . Customer Service **Salary and Other Compensation:** Applications will be ... accepted until August 4, 2025 The annual salary for this position is between $ 49,001 - $92,500 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive… more
- TEKsystems (New York, NY)
- …Slack, Zoom, OneLogin (or similar), and macOS/Windows environments. * Comfortable using ticketing systems like JIRA or similar. * Basic understanding of user access, ... roles, and SaaS system administration. * Willingness to learn, take initiative, and follow detailed instructions. College degree in engineering or computer science++ College degree in technical field+ Experience Level Intermediate Level Pay and Benefits The… more
- American Express (New York, NY)
- …and integrate policy and procedures; knowledge of American Express ticketing /back office/servicing procedures is highly preferred **Qualifications** Salary Range: ... $55,000.00 to $105,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits… more
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