- Live Nation (New York, NY)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- Northwell Health (New Hyde Park, NY)
- …macOS) + Knowledge of various devices (smartphones, tablets, desktops) + Experience using ticketing systems + Proven ability to manage and motivate a team + Ability ... to balance and prioritize multiple tasks + Experience managing technical incidents + Ability to establish KPIs and monitor team performance + Ability to develop and implement policies and procedures + Excellent written and verbal communication skills + Ability… more
- International Rescue Committee (New York, NY)
- …+ Work Experience: + Skilled in applying and running the ServiceNow ticketing system, including performance reporting, issue management, staff usage, and workflow ... process automation. + Comprehensive knowledge of using Azure, O365 Administration, ADManager, Security, antivirus tools, etc. + Proficient with services and products such as Microsoft Office 365, Windows 11, Mac OS, and PowerBI Pro. + Good understanding of… more
- Colliers Engineering & Design (Rochester, NY)
- …of firewalls. + Previous experience with remote support tools. + Experience using ticketing systems such as Service Now. + Participate in rotating schedule for New ... Hire training. + Must be able to foster good relationships with the team and organization. + Ability and willingness to quickly learn new technologies and software. Qualifications + Bachelor's degree in Computer Science, Information Technology, or related… more
- LSI Solutions (Victor, NY)
- …peripherals. + Document and track support requests and resolutions in the ticketing system. + Position specializes in printer repair, maintenance and configuration. ... + Collaborate with team members to escalate complex issues when necessary. + Assist in maintaining IT inventory and equipment. + Learn and apply company-specific software and tools. + Participate in IT projects as required. + Basic understanding of computer… more
- TEKsystems (Rochester, NY)
- …for all desktop technical issues and tracking to resolution using Spiceworks ticketing system. . Responsible for maintaining procedural documentation for both new ... and existing hardware and desktop software applications. . Manages Microsoft Active Directory and all Microsoft applications. . Works in conjunction with IT Director and Synergy Network Operations Center troubleshooting network issues both hardware and… more
- New York State Civil Service (Latham, NY)
- …variety of security events received by the NYSOC.* Work with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as ... procedures. * Provide training, mentorship, and support to other NYSOC staff.* Plan and recommend modifications or adjustments based on testing results or system environment* Identify new use cases and playbooks that need to be developed based on incident… more
- New York State Civil Service (Latham, NY)
- …variety of security events received by the NYSOC.* Work with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as ... procedures. * Provide training, mentorship, and support to other NYSOC staff.* Plan and recommend modifications or adjustments based on testing results or system environment* Identify new use cases and playbooks that need to be developed based on incident… more
- BGB Group (New York, NY)
- …Finance, Time & Expense, Project & Creative Operations) + Familiarity with ticketing systems such as Jira, Zendesk, or ServiceNow + Experience managing integrations ... across multiple platforms (APIs, middleware) + Strong analytical, troubleshooting, and communication skills + Excellent leadership and stakeholder management skills + Ability to manage competing priorities in a fast-paced, evolving environment Preferred Skills… more
- CTG (Buffalo, NY)
- …environments and large-scale IT deployments. + Familiarity with IT asset management and ticketing systems such as ServiceNow or Jira is a plus. **Education:** + High ... School Diploma required. + Certifications such as CompTIA A+ or Microsoft Modern Desktop (preferred but not required). Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG… more