- TEKsystems (Webster, NY)
- …network administrators. + Document support requests and resolutions in the ticketing system. + Assist with onboarding/offboarding of employees (account setup, device ... configuration). + Maintain inventory of IT equipment and supplies. + Support remote users with VPN and connectivity issues. + Follow standard operating procedures and contribute to knowledge base articles. Qualifications: + High school diploma or equivalent;… more
- Citi Trends (Gates, NY)
- …customer service and engagement. Oversee inventory flow, including markdowns, ticketing , and clearance management, while maintaining accurate pricing and organized ... stockrooms. Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations. Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures,… more
- ManpowerGroup (New York, NY)
- …in a technical support role, particularly hardware troubleshooting. + Experience with ticketing systems and customer support software. + Familiarity with AI search ... tools and troubleshooting documentation. + Strong written and verbal communication skills, with the ability to handle difficult conversations professionally. **What's in it for me?** + Opportunity to work with a forward-thinking organization in a supportive… more
- City of New York (New York, NY)
- …- Drive Service Now adoption and optimization to ensure effective ticketing , escalation, and resolution processes. - Continuously evaluate IT operations to ... identify opportunities for business process improvement and efficiency gains. - Draft communications, presentations and leadership updates on operations priorities, risk and performance. Innovation & Continuous Improvement - Apply advanced critical thinking… more
- conEdison (New York, NY)
- …+ Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in ... designing RESTful APIs and integrating with third-party services using modern architectures (microservices, event-driven design, etc.), required. + Practical knowledge of privacy frameworks and implementation of role-based access control, encryption, and data… more
- Datrose (New York, NY)
- …in-person. * Actively monitoring and working on tickets submitted in the JIRA ticketing system. * Installing, setting up, and configuring new hardware, software, and ... peripherals. * Diagnosing and resolving hardware, software, and network issues for end-users. * Documenting technical problems, resolutions, and user guides for future reference. * Other duties as assigned. In addition, the candidate must possess the following… more
- Kelly Services (Rochester, NY)
- …operating Diecutters, Mounting, or Laminating equipment + Are familiar with job ticketing , mechanical drawings, and production specs + Know how to perform machine ... setups and preventive maintenance + Are a self-starter who takes ownership of quality, accuracy, and output + Have strong attention to detail and can identify defects like misalignment, smudges, or color variation + Can lift up to 50 lbs and work in a… more
- Under Armour, Inc. (Riverhead, NY)
- …+ Process merchandise shipments + Replenish the sales floor + Manage markdowns and re- ticketing , stock transfers and damaged goods + Keep the stockroom and the sales ... floor stocked, clean and organized **To be considered for this role, you must meet these minimum requirements:** + At least 18 years old + Available to work a flexible schedule + Comfortable with or willing to learn technology (such as computers, hand-held and… more
- The Salvation Army (West Nyack, NY)
- …Volatility * Threat Intel Platforms: Recorded Future, ThreatConnect, MISP * Ticketing Systems: ZenDesk, ServiceNow, Jira, Remedy + Framework Proficiency: * Incident ... Response Lifecycle (NIST SP 800-61, PICERL model) * Knowledge of MITRE ATT&CK Framework * Vulnerability Management & Prioritization * Disaster Recovery & Business Continuity Planning (eg, DR/BC, BIA) * Risk Assessment & Gap Analysis * Change Control and Root… more
- GE Vernova (Rochester, NY)
- …ability to analyze and resolve problems. + Experience in customer support ticketing tools. + Familiar with Power utility and industrial environments The base ... pay range for this position is 88,600.00 - 110,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This role is also eligible for a 10% variable incentive bonus.… more
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