- Mixlab (New York, NY)
- …accounts, applications, and security groups + Track and log support requests via our ticketing system + Assist with tracking asset inventory and audits + Work under ... direction of the supervisor on major IT projects + Available to respond to occasional emergencies on nights and weekends + Organizing all IT supplies & equipment About You: + You have 1+ years of experience working in a help desk or IT tech support role,… more
- Diversified (New York, NY)
- …to support early/late production schedules as needed. + Experience using ticketing /workflow systems (ServiceNow, Jira, etc.) is a plus. + Strong communication ... skills and a calm, solutions-focused approach during live production challenges Preferred Skills/Qualifications: + Cross-team Collaboration experience + Experience with MAM/PAM or cloud-based media workflows. + Familiarity with Adobe Creative Cloud for basic… more
- Sponsors for Educational Opportunity (SEO) (New York, NY)
- …(HR Acuity), employee recognition program (Awardco), HR customer service ticketing platform (Zendesk), including identifying system integration opportunities and ... troubleshooting issues. + Assess the existing and new features of the current HRIS (eg, headcount planning, self-service, position control, etc.) and lead the change management effort to roll out the most impactful features for the organization. + Lead the… more
- New York State Civil Service (Albany, NY)
- …assignments. WORK PERFORMED:* Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner. * Maintain helpdesk ... coverage; user follow-ups; and managing daily tickets assigned.* Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment.* Support end-users with remote access on desktops/laptops and mobile… more
- New York State Civil Service (New York, NY)
- …assignments.WORK PERFORMED:. Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner.. Maintain helpdesk coverage; ... user follow-ups; and managing daily tickets assigned.. Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment.. Support end-users with remote access on desktops/laptops and mobile devices… more
- LEGOLAND (New York, NY)
- …You** + 6 months - 1 year experience working in ticketing /admissions, attractions, entertainment, or customer service-based positions preferred. + Fun, dynamic, ... and friendly personality. + Excellent communication and listening skills with both team members and guests. + Able to work in areas with loud noises and confined spaces. + Self-motivated, able to work independently or as part of a team, with strong… more
- SUNY Morrisville (Morrisville, NY)
- …services. This role is responsible for managing parking operations, including ticketing , decal sales, and inventory; processing LENS/DMV submissions; filing police ... and accident reports; preparing weekly credit card ledger reports; and assisting with Police Academy recruiting and cadet registration. Additional duties include coordinating print shop requests, distributing keys, and handling a high volume of email and phone… more
- LEGOLAND (New York, NY)
- …You** + 6 months - 1 year experience working in ticketing /admissions, attractions, entertainment, or customer service-based positions preferred. + Fun, dynamic, ... and friendly personality. + Excellent communication and listening skills with both team members and guests. + Able to work in areas with loud noises and confined spaces. + Self-motivated, able to work independently or as part of a team, with strong… more
- Capgemini (NY)
- …such as MS Defender, CrowdStrike, Tanium, Cybereason, etc. Experience with various ticketing systems, such as ServiceNow, Archer, Jira, etc. Experience with various ... SOAR platforms, such as Palo Alto's XSOAR, Swimlane, Siemplify, etc. Knowledgeable regarding computing concepts, such as networking, scripting, etc. Experience with current cyber threats and the associated tactics, techniques, and procedures used to infiltrate… more
- Guthrie (Corning, NY)
- …+ Experience with ITSM functionalities such as change control, CMDB and ticketing systems. + Strong knowledge of healthcare information systems (eg, Epic, Cerner), ... cybersecurity and clinical operations. + Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. + Demonstrated ability to facilitate evaluation of technologies and achieve consensus on… more